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Aosom UK

Aosom UK

1.2M items sold
34K followers
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  • About us

    AOSOM has become a trusted supplier of HOMCOM, Outsunny, PawHut, Vinsetto, Kleankin and Durhand products. We are focused on innovation and expansion as we provide one of the largest arrays of product types available.
    Location: United KingdomMember since: 10 Jan, 2011Seller: 2011homcom
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About us

AOSOM has become a trusted supplier of HOMCOM, Outsunny, PawHut, Vinsetto, Kleankin and Durhand products. We are focused on innovation and expansion as we provide one of the largest arrays of product types available.
Location: United KingdomMember since: 10 Jan, 2011Seller: 2011homcom

Business details

Business name: MH STAR UK LTDFirst name: 2011Surname: HOMCOMAddress: MHStar Unit 27 Perivale Park, UB6 7RH Perivale, United KingdomPhone number: 08002404050Email: enquiries@mhstar.co.ukVAT number: GB 103973325, IE 3477637RHAdditional information: Customer satisfaction is our number one priority, however, if you are unhappy with your purchase please do not hesitate to contact us on the phone number above. Our Customer Service phone line is open Monday – Friday, 9am to 5pm and will be happy to assist you regarding any order query. Alternatively, you can email us through eBay directly. Simply click on your order and select ‘contact the seller’. We aim to respond within 24 hours (however weekends and peak times might take longer).

Feedback ratings

Last 12 months

Positive26,881- positive Feedback in last 12 months
Neutral399- neutral Feedback in last 12 months
Negative256- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
4.9

Seller Feedback (371,429)

7***a (11)- Feedback left by buyer.
Past 6 months
Verified purchase
Great product and price. Excellent seller. Order despatched same day but package got lost by courier. After a week I contacted seller to see if they could help. They quickly came back to say courier had misplaced package and offered full refund or replacement. I asked for replacement which they despatched same day and it was delivered next day. Great communication from seller. Very proactive and professional. Very impressive service overall. Would certainly recommend!
i***x (1285)- Feedback left by buyer.
Past year
Verified purchase
Great useful item. Works well straight from the box and as described. Super low price plus very quick next day FREE delivery and well packed. Good communication. An A++++++ eBay seller.
w***9 (15)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived as described unfortunately the stand broke whilst I assembled it. Contacted seller who gave me two options either to exchange it or refund. I requested an exchange and a replacement stand was sent to me very quickly. When it arrived the packaging was damaged but when I assembled the roller stand it was undamaged fortunately and works fine and I am very pleased with it. Informed the seller about damaged packaging when delivered to me who were to follow up the issue with courier.
2***e (509)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived punctually, well wrapped and as described/shown in the picture. I'm happy with my purchase, it represents good value for money. No issues with the seller so would happily recommend them as a seller wouldn't hesitate to shop with them again.
m***a (1047)- Feedback left by buyer.
Past month
Verified purchase
Great service - item as described, good price, prompt delivery and well packaged. Would recommend 👍
a***1 (85)- Feedback left by buyer.
Past 6 months
Verified purchase
Great furniture set and value for money. Item arrived on time, as described, well packaged. Thank you. Great seller
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