All About MeWhat everyone should know about me
Hi there Im DEE I Started selling on Ebay 8 years ago with help from my husband and son With much success I have had customers from all over the world and have opened an EBAY store just last year
Things I sell
Things I buy
Things I collect
Languages spoken:
English
InterestsHobbies
Favourite Books
Favourite Movies
Favourite Music/Bands
Favourite TV Shows
Shipping and My rules
If you pay fast, I will try to get the item asap for you normally within 1 day latest 2 days I have had many people happy with how fast I ship Holidays well that might be another story Ill do my best please understand we are all human and things happen so at time there may be delays in shipping for sickness, family matters, vacation etc
Please DO NOT bid if you do not understand or know what you are bidding on or That you have every intention on following my rules
as well as ebay rules
Business InformationHistory/background
I have been in the retail business over 25 years and a semi retired floral designer for over 15 years Working for One of the biggest shops in Austin. Customer service is very important to me. I try to answer your questions as quickly as possible. And keep the lines of communication open. I always aim to please. And try to make my customers happpy. I have been blessed in the last 5 years with wonderful customers and return customers as well
Payment policy
Paypal
Delivery information
I DO NOT SHIP UNTIL ITS PAID FOR INSURANCE IS UP TO YOU BUT I WILL NOT BE RESPONCIBLE FOR LOST/DAMAGED ITEMS I am willing to ship out of the country but there is a handling fee on top of shipping costs $6.00 will be added on
I do not ship tp P.o. Boxes that are not verified with Paypal
Pick up are available at my home there is a small pick up fee if the item sells for less than 10.00 if over its free pick up
Return policy
No returns or refunds SORRY If for some reason I was at fault and failed to fulfill my part or if there was a mistake I will refund the amount paid not shipping cost
Contact information
ruethers@austin.rr.com
Combined shipments
If you are bidding and win several auctions After 5 won auctions I will send an invoice and ship the 5 expecially if they are over 20 lbs
I do not like to have packages weigh over 20 lbs too heavy and
Feedback / Out of country sales
Before you give feedback contact me if there is a problem I always willing to work out the situation Of course there is always 2 sides to the story and communication is key. lets try to work it out before Negative comments are left.
Any customer that does not pay in 7 days will be banned from future auctions,
Currently we are offering Out OF the Country auctions but understand there is a 7.50 additional handling fee on top of shipping charges If you are not comfortable with this please do not bid this covers extra packing materials and a trip to the Post office and time spent on customs forms