eBay My World: 6121thomas( 223)

Last time I sold I donated a large percentage of my profits to the Dogs Trust, almost £300. Next time I sell however, only a small percentage will go to charity as I want to put any money I make towards buying my mum a chihuahua.

Jewellry, clothes, shoes, collectibles, CD's, DVD's, books, anything really that is good quality and in good condition.

Make up, clothes, jewellery, gifts, shoes, perfume, electricals, bags, books, furniture, housewares, anything that can be delivered.

Arabic, English

Walking, reading, animals /wildlife/environment, music and my favourite waste of time is Taz my gorgeous Jack Russell.

We Need to Talk About Kevin by Lionel Shriver, The Stand by Stephen King, The Horse Whisperer by Nicholas Evans.

The Passion of the Christ, The Outsiders, Braveheart, The Greatest Story Ever Told, Saturday Night Fever.

The Foo Fighters, Bon Jovi, Daughtry, Whitesnake.

Likes : Sunshine, dogs, being outdoors, waking up in the morning with the whole day ahead of you full of possibilities, good manners, my work, vodka, macaroni cheese, Scotland, being organised, doing unexpected kind things to/for strangers, laughing, smell of puppy breath, getting presents, buying presents, making up poems, being non-conformist, dancing, green eyes, intelligence, funny people, the colour blue, fleecy jammies, being happy in my own skin, fast cars, the smell of green tea, learning from others wisdom, nice things happening to people. Dislikes : Spiders, cruelty to animals, bad manners, dogmatism, meat, violence, selfishness, bullying, hoovering, untidiness, dirty shoes, laziness, my dog kissing me just after he has eaten his dog meat, lying, speedo trunks, facial hair, long toenails, inequality.

Started selling on Ebay for the first time a couple of months ago. I normally donate my stuff to charity shops, but I had been collecting bits and bobs that were good quality/new/expensive and thought I would give Ebay a crack. I have no retail experience, so I just treated every buyer the way I would wish to be treated. Managed to raise quite a bit of money for the Dogs Trust and a wee bit to fund my Ebay buying. Whilst selling, I discovered the Discussion Boards, and some really great Ebayers offered me advice when I needed it. I am an extremely conscientious seller, I take it seriously and appreciate that folk are parting with their hard earned cash and expect a service. I provide the best quality of service within my capabilities and so far, my customers seem to have appreciated that. My mum has had a clearout for me, so will be selling again soon. This time, I will use any profits to buy my mum a chihuahua as she has wanted one for years. Wish me luck!

I always pay by Paypal as it suits me. However, I will take any form of payment.

Firstly dispatch. I always ship items the day after, or day of payment. I dislike having to wait for items after having paid for them, so don't expect my customers to. I use 1st Class Post where possible and always receive confirmation of posting. Use Recorded delivery for more expensive items. I take pride in good packaging and spend time sourcing good, cheap (or free!) packing supplies. When charging for P & P, I only charge the actual cost of post after weighing the item. Cost of packaging I consider as an expense and deduct before taking net profit. My time and fuel I consider part of my customer service. I like customers knowing EXACTLY what they are paying for postal expenses.

I am happy to accept returns on faulty items or items that aren't as described or if my customer is not happy with the item in any way. I do not ever want anyone to be unhappy with their purchase. If the item is faulty or not as described, then I will gladly refund the cost of posting it back to me. However, if it is just a change of mind, then I feel it only fair that the buyer pays for return post.

Just by Email, but I am online very often throughout the day and night as I often work from home. I aim to reply to mail within a couple of hours and usually do.

After I have sent an item I really appreciate being informed that the item has arrived. As soon as I know that all OK I will leave feedback for the buyer, whether they have left it for me or not.. However, I won't leave feedback until I have heard from the buyer that all is well, as it is only then that I consider the transaction to be over.