eBay My World: 6thplanet6thplanet( 5346)

The company was formed in 1992 and has been operating from our current premises in Wokingham since January 2001. We are traditionaly a mail order company selling PC hardware. We manufacture specialised computer interface devices, provide many added value services to our customers and are renowned for our trade in quality surplus and over-stock of PCs and PC Components. Our aim is to be able to supply high quality products at a fraction of the normal retail price. We pride ourselves in a strong technical pre-sales/sales staff and a good after sales service. Complaints are rare! We welcome both business and personal enquiries! Contact us by phone or email on the numbers below. We are not open to public, but trade visitors are welcome by appointment. We are a mail order company and do not have retail premises.

1. Credit / Debit Card via Secure Server over the Web - http://www.6thplanet.com/Epp/e_pay.html Once you have purchased you will receive an eBay email with the total. --- No Surcharge on CREDIT cards Below £20 in value, 2% Surcharge above £20. No Surcharge on DEBIT cards. We only ship to the card registered address. If you require a different delivery address you MUST contact us. --- 2. Credit / Debit card by phone - Monday to Friday 9am - 6pm, +44 (0) 1189 73 33 73, Please allow 1 Hour before calling. --- 3. Cheque - 7-10 clearance days required, No exceptions. Cheques MUST be in £GBP (UK Pounds Sterling) drawn on a UK Bank. Payable to - Saturn Computers Ltd. 9 Ivanhoe Road, Hogwood lane Industrial Estate, Finchampstead, Wokingham, Berkshire, RG40 4QQ --- 4. Direct into our bank account By BACS or Cash - Contact us for our account details. --- 5. Altough we Accept PayPal we prefer payment via Debit or Credit card.

1. We are happy to combine postage, However the ammount is dependent on the carrier. --- 2. Each item will specify the shipping options available. We do not list carriage prices to all non UK destinations. PLEASE ASK FOR A QUOTE (WEEKDAYS) BEFORE BIDDING. Please allow reasonable time for us to respond. --- 3. A signature will usually be required on delivery. It is normal that couriers may only attempt delivery once, In most cases the item will be held at a depot where you may collect it. Items not collected within 5 to 7 days will be returned to us, You will be responsible for all return and re-delivery costs. --- 4. If you would like dispatch to be delayed to receive it on a more convenient day just say so when you pay. --- 5. Inspect all delivered packages for damage especially heavy items, Always sign for the parcel as 'UN-INSPECTED' incase of unseen damage. If you can see obvious damage, Point it out to the courier and sign 'DAMAGED PACKAGE CONSEQUENCES UNK

1. You must retain your proof of Purchase / Invoice in the event of a warranty claim --- 2. All warranties exclude failure due to damage, Misuse neglect or incorrect maintenance. --- 3. You should retain all packaging as you will need this in the event of a return. --- 4. In the event of a warranty refund, a refund will be based on all delivered items including packaging being returned. If items are missing, incomplete or damaged we reserve the right to deduct the cost of the missing / damaged items from any refund. --- 5. Warranty details are usually stated in the listing for the item. Any manufactures warranty /extended warranty are at the discretion of the manufacturer. Warranties may only be valid in the country of purchase.

1. By Phone, Weekdays 9:30 to 5:30. Tel : 01189 73 33 73 --- 2. By eBay messaging system. --- 3. By Post: Saturn Computers Ltd. 9 Ivanhoe Road, Hogwood lane Industrial Estate, Finchampstead, Wokingham, Berkshire, RG40 4QQ. --- 4. By eMail - PLEASE only use if you cannot use eBay messaging, for example you need to send a picture or attachment to describe more detail. See our contact details in our listings for eMail address or send to 'sales AT 6thplanet DOT com' This is written this way because this section in eBay is NOT spambot proof. Also DO NOT reply to automatic eMails after purchases as we may not see them, eMail is subject to Spam filtering and other reasons why it may not arrive. We may not see a normal email or it could be delayed. If we do not respond to an email it could simply be that we have not seen it. In the unlikely event we don't respond to an important eBay message you can always contact us by phone.