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Business InformationHistory/background
Advanced Acoustics has been established since 1999 dedicated to serving your needs. We strive to work hard for you making sure that our products are of the highest quality and give you the best performance. We speciallize in the treatment of any studio whether it be a home studio or pro studio, whether it is a mixing room or a reheasal room. We have products that are suitable for every need whether it be bass traps, acoustic tiles or isolation equipment. This is your one stop place for acoustic treatment. Our aim is to offer you the exact acoustic treatment you require without the huge price tag and we have many studio foam kits which offer great treatment options at fantastic prices. The environment in which music is to be recorded must be free is distortion so that the signal can be evaluate with extreme precision which is why installation of the correct acoustic treatment is paramount. Get yourself top quality studio foam at competitive prices along with great customer service here.
Payment policy
Our payment methods are Paypal, Cheque or Credit or Debit cards over the phone. Once you payment has been received your order will be working it's way to you the next working day.
Delivery information
All of our items are shipped on a next day service if it is going to UK mainland. If it is going further a field then the delivery time will be a little longer. Either way we will make sure that you are kept informed every step of the way so you know that your opurchases are making thier way to you safely. All our products are packed in protective packaging to minimise any damage.
Return policy
You must notify us no later than 14 days after the purchase date. We can not refund any type of shipping charges incurred. Shipping charges will have already been paid to the carrier and are non-recoverable. You are responsible for any shipping charges required to return the item(s) to us. You may use any delivery method you wish. You must return item(s) (including any free items) in the condition that you received the item(s), ensuring that item(s) was not altered or soiled in any way. Item(s) must be returned in their original packaging. We charge a 20% restocking fee on returns for full refunds. Used products are not returnable. You will be responsible for the entire purchase price amount if item is not returned or is returned in an unusable condition. If any unforeseen circumstances arise that prevents you from returning item(s) in the allotted time frame, or for any other matter please contact us.
Contact information
There are two ways to contact us. If you prefer to call us then our number is (01623) 400660 and our office hours are 9am till 5pm Monday till Friday. Our alternative form of contact is email and our address is enquiries@advancedacoustics-uk.com. All responces are made a soon as possible and is usually same or next day.