I bought a Clarins gift set but the packaging was squashed even though the outer packaging it was posted in was fine so I don’t think it was damaged in transit. I don’t want to give a gift of a crumbled box. I contacted the seller who ignored my first correspondence. Two days later I contacted them again and they gave me a very short reply with no solution.
Reply from: artintel77- Feedback replied to by seller artintel77.- Feedback replied to by seller artintel77.
Replied and was requested to return the itemfor a full refund, but insis ted on keeping the item but wanted money off for an outer box that was dented.
o***o (81)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered on a Sunday received in less than 48 hours so prompt & reliable & at a fair price so 5 stars from me & will use there services again
c***r (32)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived very quickly and item exactly as described. Great speaker and big saving on brand new price, but boxed as though it was new.
n***y (129)- Feedback left by buyer.
Past year
Verified purchase
The Kindle Voyage I ordered was used and scratched, not "Opened – never used" as the seller described it. I have returned the item, and the tracking shows they received it 5 days ago, but they have not made a refund, nor responded to my request for them to do so. I have had to open a case with eBay, so my advice is avoid this scammer!
w***m (576)- Feedback left by buyer.
Past 6 months
Verified purchase
Brilliant service, the Echo didn’t work upon delivery but I quickly discovered it was the transformer at fault, the seller quickly dispatched a replacement to me & now all is working well. Anyone can sell items, good sellers are the ones who quickly & happily resolve issues for buyers. Thanks for the great service 👍
5***o (160)- Feedback left by buyer.
Past year
Verified purchase
My purchase arrived next day, as described and well packaged. Recommended seller, would definitely buy from them again!