eBay My World: burrwill( 939)

We are a UK manufacturing company (rare we know!). As with all companies, we do from time to time have excess stock and this is what we offer to you directly. All of our goods are Brand New (unless otherwise stated)

We have been in business for nearly 40 years supplying retail products into a variety of places for a diverse range of customers. All of the products we are selling are made here in the UK at our factory in Sussex.

We prefer PayPal for payment, however we do accept personal cheques and Postal Orders (payable to Burrwill Moulds).

We aim to despatch within 24 hours of receiving your payment (or the next working day if over the weekend). We use royal mail 1st Class. Your order should be with you the following working day, however due to the vaguries of the post, this can take up to 4 working days. If you have not received your order after 4 days, please contact us urgently, either via eBay or telephone (01293 852121, Mon - Friday 09:00 - 17:00). Our post and packaging charges are genuine - they cover the cost of the post and packaging - we do not sell cheap and then sting back on the postage. The price you pay will be slightly higher than the price on the postage stamp, but this 'extra' is the cost of the packaging materials and not just for fun!

Please contact us either via eBay or telephone if you have any problems.

You can contact us by: eBays contact the seller feature email - ebay@burrwill.co.uk telephone - 01293 852121 (Monday to Friday) speak to a real person!

If you have ANY problem or concern, please contact us straight away - we leave feedback for you when we receive your payment, exactly as eBay request. We will always try and resolve problems, please do not simply leave negative feedback as this doesn't help anyone - if afterwards you still feel that you wish to, this is your right. Regarding the post, this has in the past caused us major problems, particularly during last years postal disputes - If you have ANY problem, the best and surest solution is to call us directly - 01293 852121 - we do not have one of those annoying 'press 2 to be cut off' systems - you will be answered by a genuine person not a machine!