Business InformationHistory/background
Brand Agility Ltd was formed in 2003 by two lifelong friends with the intention of supplying fun, unusual and ‘must have’ fashion accessories to independents, High Street retailers and e-tailers across the UK. We now supply over 150 retailers and online retailers with the range of DUCTI wallets watches and bags. We also have the sole UK distribution for the truly awesome SEAHAWK luggage. Tough hard shell ABS luggage that really looks the business. In May 2007 Brand Agility won the UK distribution rights for CARIBEE - a household name in Australia and the leading manufacturer of outdoor and lifestyle orientated daypacks, backpacks, rucksacks, travel bags, luggage, trolley cases, laptop bags, school bags, gear bags and cool travel essentials. Check it out - (www.caribee.com ) If you are a retailer go to 'Corporate and Trade' at the bottom of the page or call us on 0131 554 5555.
Payment policy
We accept pay pal and credit cards.
Delivery information
UK residents will receive their goods in 1-2 working days by Royal Mail recorded delivery or by another courier service. All European orders are sent by courier.
Return policy
You have peace of mind with a 7 day cooling off period that allows you to return the product within 7 days of the purchase date. This is regulated by the Distance Selling Policy. We offer a 30 day return policy from the purchase date, this applies to faulty products and unopened products that are in their original packaging. You are responsible for getting the package back to us and we suggest that you package it carefully and obtain a certificate of postage which is available free from your post office. You must inform us of your intention to return within 7 days of receiving the order or the goods are classed as bought. All returns must be unopened and in brand new condition.
Contact information
By Telephone: FREE 0800 0 24 24 21 Opening Hours: Telephone Orders 9.00am – 6.00pm (Monday to Friday) Customer Service Queries 9.00am – 6.00pm (Monday to Friday) By Email: info@ducti.co.uk; info@brandagility.co.uk Tel: 0131 554 5555 / +44 131 554 555 (International Callers) By Fax: 0131 554 5555 / +44 131 554 5555 (International Callers) Head Office: Brand Agility Ltd Units 20 & 21, Leith Walk Business Centre 130 Leith Walk Edinburgh EH6 5DT United Kingdom Returns: Ducti UK Units 20 & 21 Leith Walk Business Centre 130 Leith Walk Edinburgh EH6 5DT United Kingdom Company Details: Registered in the UK as Brand Agility Ltd Company No. SC 235740 VAT Registration No. 827 4385 08 Directors: Iain Miller - Managing Director George Sandison - Commercial Director.