Business InformationPayment policy
BUYER MUST PAY WITHIN 3 DAYS OF AUCTIONS END- IF PAYMENT IS NOT RECEIVED & NO CONTACT HAS BEEN MADE FROM BUYER TO INFORM US OF PROBLEMS THEN AN UNPAID ITEM & STRIKE WILL FOLLOW WITHOUT FURTHER WARNING TO BUYER.
BUYER WILL RECEIVE 2 INVOICES 1 AFTER AUCTION END & 1 AFTER 3 DAYS HAVE ENDED & NO PAYMENT HAS BEEN RECEIVED.
ON DAY 4 BUYER WILL RECEIVE PAYMENT REMINDER.
ON DAY 7 UNPAID STRIKE WILL BE COMMENCED IF PAYMENT HAS STILL NOT BEEN RECEIVED & IF BUYER HAS FAILED TO CONTACT US.
FOLLOWING UNPAID STRIKE,ITEM WILL BE RELISTED OR RESOLD WITHOUT FURTHER WARNING TO BUYER & BUYER WILL RECEIVE AN UNPAID STRIKE FOR NON-PAYMENT & BLOCKED FROM PURCHASING FROM US IN ALL FUTURE AUCTIONS.
Delivery information
PLEASE NOTE ; POSTAGE COSTS ARE AS MINIMAL AS WE CAN MAKE THEM- PLEASE NOTE YOU ARE PAYING FOR PACKAGING AS WELL AS ACTUAL POSTAGE COSTS & POSTAGE COSTS DEPEND ON SIZE OF PACKAGE,VALUE OF CONTENTS & POSTAGE METHOD USED, I.E; RECORDED DELIVERY/SPECIAL DELIVERY
Return policy
WE ONLY ACCEPT RETURNS FOR GROSSLY MIS-DESCRIBED ITEMS
WE DO NOT ACCEPT RETURN OF NEW/SEALED GOODS ONCE OPENED ( AS WE CAN NO LONGER SELL THEM AS NEW ).
If Goods Sent To A Buyer Are Returned To Us By Royal Mail As Undelivered , BUyer Must Pay Postage Costs To Re-send Items Out.
Contact information
charlottesweb68@btinternet.com
Any Problems Please Contact Us By Email- We Are Not Online 24 Hours A Day- So Please Allow Us A Day Or So To Reply To Your Querry Or To Resolve A Problem That Has Arisen.
Thankyou