Item advertised incorrectly. Seller notified and accepted incorrect description. Reduction in cost offered to me but refused as item not fit for purpose. Agreed goods to be returned. I requested a return paid label but seller refused to pay P&P. I am out of pocket £4.69 postal cost plus additional packaging cost. I should not be out of pocket for an error made by seller. Would not use again.
I do not normally leave negative feedback but have no choice on this occasion. Bad business practice.
Reply from: crafts-eshop- Feedback replied to by seller crafts-eshop.- Feedback replied to by seller crafts-eshop.
A full refund was provided immediately.
Follow-up from: 0***0- Feedback followed up on by buyer.- Feedback followed up on by buyer.
A refund of the Postage and Packing which I had to pay was NOT refunded.
l***a (178)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery item as described great value top rate trusted ebayer AAA++++++
e***i (160)- Feedback left by buyer.
Past 6 months
Verified purchase
The sequin trim was as described and an excellent colour matchand good quality. The delivery was later than expected but I am sure this was down to the postal system as the item was despatched on time. Would definitely buy from this seller again
e***h (1845)- Feedback left by buyer.
Past 6 months
Verified purchase
I am a happy customer. A great product at a bargain price. Well packaged and super quick delivery. Thank you 😊
e***h (1845)- Feedback left by buyer.
Past 6 months
Verified purchase
I am a happy customer. A great product at a bargain price. Well packaged and super quick delivery. Thank you 😊
y***a (197)- Feedback left by buyer.
Past month
Verified purchase
Exactly as described. Excellent service. Arrived earlier than expected.