All About MeWhat everyone should know about me
I sell a range of fairly priced Hemp based dreadlock hair products and Tattoo and Piercing aftercare products, ethically sourced fairtrade clothing and hats.I also run a on line shop selling a larger variety of products at www.dreadlockheaven.co.uk
Things I sell
Things I buy
Things I collect
Languages spoken:
English
InterestsHobbies
Please leave feedback if you are satisfied
We are proud to be Bronze level 'Power seller's and would be pleased if you left feedback for me. I aim to listen and improve services for the benefit of my customers.
Business InformationHistory/background
Started on ebay -now have on line shop (www.dreadlockheaven.co.uk) selling much more varied selection of items.I believe in selling Natural products that have not been tested on animals.Our Fair Trade suppliers are members of the British Fair Trade Association and we believe that all the producers of the goods should be given a fair wage and conditions. We believe that 'a fair trade is a fair aid'
Payment policy
Paypal, cheque , postal order
Delivery information
Standard sellers rate and also a large selection with free postage and packing.All goods are securely wrapped in 'jiffy bags' often with inner protection. We recycle as much of the packaging that we have delivered to us to hopefully be a responsible seller.
Return policy
We strictly follow the Distance Selling Regulations.
Under the Consumer Protection (Distance Selling) Regulations 2000 we refund an item if the buyer changes their mind within 7 days of the day on which the item was delivered. However, whether the Distance Selling Regulations applies depends on the type of item sold and the listing format used (see Where do the Distance Selling Regulations apply on ebay Help)
Under the Distance Selling Regulations, buyers have a period of 7 working days after the date of delivery within which they can cancel the contract (often referred to as the cooling off period) and get their money back, including the original postage and packing charges. We refund the original delivery charges. However, we are permitted to require the buyer to pay for the cost of returning the item, but only if we clearly inform the buyer of this before the contract is made. We require FULL information of any damage by the postal services, so that we can get compensation.
Contact information
Please feel free to email us at: info@dreadlockheaven.co.uk
We are very happy to have customers contact us about any of our products and services. Also we welcome stock suggestions and ideas to improve our services to our customers.
Sale of Goods Act
Sale of Goods Act 1979 (as amended). The act, provides that items sold by eBay by business sellers to non-business consumers must be:
of satisfactory quality; as described; and fit for purpose.
If an item we sell doesn't conform to these criteria, the buyer has the right to request money back within a reasonable time. What is considered a reasonable time varies from item to item. For example, a pair of skis is unlikely to be used straight away, so a reasonable time is likely to be longer than for an item normally used on a daily basis. Other factors may also affect what is defined as a reasonable time for specific items.
In addition, the Sale and Supply of Goods to Consumers Regulations 2002 gives consumers a right to a repair or replacement where goods turn out to be faulty.
We do not exchange or refund when an item has been opened or used, in the event of faulty products we may require the item to be returned to us for disposal or to be sent to our supplier.
Suggestions foe selling your favourite products
Please let us know if you have a suggestion that you would like us to sell in our ebay shop...we will do our best to source and stock for you at a reasonable cost.