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eBay My World: dyscern ( 148633Feedback score is 100,000 to 499,999)  About Me Go to member's eBay Shop Top 100 Reviewer

dyscern
by dyscern (148633Feedback score is 100,000 to 499,999)   Top 100 Reviewer
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Positive Feedback:  98.8%
Feedback score:  148633
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Detailed Seller Ratings (last 12 months)help
CriteriaAverage ratingNumber of ratings
Item as described1975
Communication1967
Dispatch time2034
Postage and packaging charges2056
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 Positive feedback rating
very fast shipping, thanks, gladly again   24-Jan-12 14:57
 Positive feedback rating
very good   05-Jan-12 09:17
All About Me

What everyone should know about me
My name is Jennifer Canty and I am the president of Dyscern. I founded the business in 2003 after my first son was born. I get to work with great people, including friends and family, every day. It's truly wonderful.

Things I sell
Languages spoken:
Portuguese, Spanish


Business Information

History/background
I founded Dyscern in 2003, after my first son was born. I didn't want to return to the corporate world and I wanted to create something that would be flexible around my schedule. The business grew, then grew some more, and it just kept growing. It's still flexibile around my schedule, allowing me to spend time with my son and daughter. We're now a company of a dozen people, and we have our own warehouse and office space near my home in the Washington D.C. metro area. It's a lot of fun, but don't let anyone tell you running a business on eBay is easy :-)! It's a wonderful platform, and you get to work with people all over the world, but it's work to do it right, and a lot of work. My goal is to make sure that my team and I provide a wonderful online experience, and it appears to be working. Our business and what we do has been featured in Entrepreneur Magazine, The Wall Street Journal, The Washington Post and Fox News.

Payment policy
We accept all credit cards via PayPal.

Delivery information
I built the business around my favorite eBay and online shopping experiences. So as a policy we ship within one business day via UPS. If you pay by 2 p.m. ET, your package ships the same day Monday through Friday. Our international customers normally receive their shipments within three days via UPS. It's just that fast.

Return policy
We stand behind our products with a 30 day guarantee on the unit's functionality, valid from the date of sale. We guarantee the item we sell will be the item described. In the event of a functional problem, we provide a complete refund or an exchange and pay for return shipping costs. You can bid with confidence as we stand behind our products. Please note if an item is returned for a reason unrelated to the unit's functionality, Dyscern reserves the right to assess a 15% restocking fee.

Contact information
We're a small company, so e-mail is always the best way to reach us. We answer e-mails pretty much during waking hours Monday through Friday. Our e-mail address is customer.service@dyscern.com. We answer all e-mails (if you don't see a response, check you SPAM folder/filter)

This seller currently has no items for sale.
Dyscern
  eBay Shop 

Dyscern specializes in selling new, returned and refurbished consumer electronics, as well as general merchandise shipped from locations across the country. We pride ourselves on fast, informative and personalized customer service.


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