eBay My World: focotek-uk( 439)

Focotek is one of the largest and finest online suppliers of phoographic equipment in Hong Kong. Photographers who are professional or amateurs, have been depending on Focotek over the past years because they know where to go for the equipment they need and expert advice they can’t get anywhere else. We take pride in our team of sales associates who know the photo industry inside and out, treating you how we would want to be treated, and hope that your experience with us is a positive one in every respect.

Paypal is our only accepted payment method. Buyers are obligated to pay within 7 business days after the order is placed or bid is won.

All purchases will be passed to the Courier/Post Office in Hong Kong within 1-2 business days after payment is cleared. If the Item is sent via Courier or Registered Airmail, a tracking number will be provided for you to trace.

In general, products can be returned if it is a manufacture defect within the 7 days after receiving the items. Full package content including accessories, manuals, documentation and registration that sent together with the package must be returned. You only have to be responsible for the return postage and insurance. We will take care of the postage from HK to your destination. Please contact us before returning any items.

Feel free to contact us on our selling items details and our sales associate would reply to your nominated email address or eBay account in a timely manner.

All our selling items carry 1-year warranty from our store, except filters and accessories (e.g. filters, batteries, remote controllers, cords, etc.) which warranty is only valid for 90-day. Our warranty covers manufacturer defects only and items must be returned to us. The postage and insurance of sending you back the replacement or refurbishment are borne by us and you are only responsible on the return postage and insurance. Before returning any items, please contact us.

Customers should note the factor of Import Duty / Tax while purchasing. Though we have no control about it, we would do our best to minimize your exposure. For most of the cases, our customers need not to pay it or very little. However, there may chance that your item chosen for random checks. In that case, please contact us for assisting on the customs clearance.