All About MeWhat everyone should know about me
I have been selling on eBay and online fulltime for over 11 years. Yikes! I also have a bead & jewellery making website at www.madcowbeads.com
Things I sell
Things I buy
Things I collect
Languages spoken:
Dutch, English, French, German, Italian, Spanish, Someone here can speak most European Languages
InterestsHobbies
Favourite Books
Favourite Movies
Favourite Music/Bands
Favourite TV Shows
Business InformationHistory/background
I love making jewellery, and www.madcowbeads.com and georgiegirlsgems grew from that. We're now expanding rapidly, whilst paying careful attention to the reason we were succesfull in the first place - accurate descriptions, super quick delivery and an honest and fair returns policy. Let us know how we're doing!
Payment policy
I accept all major credit/debit cards over the phone or via my website: www.madcowbeads.com plus Paypal, Personal cheques (checks) Postal Orders and direct transfer to my bank. I don't accept cash unless you are calling to collect your items - it's too risky to send through the mail
Delivery information
All my parcels are shipped securely in brand new jiffy bags with an invoice for your records. Cleared payments received by 2.30pm ship THE SAME DAY - my mission is lightening despatch.
UK p&p is £1 regardless of order size. There a few bulky / heavy items that are excluded from this offer, but these are clearly marked on the listing.
European Shipping is £3.50 for any number of items in the same package.
USA shipping is £5.00 (about $9 currently)for any number of items in the same package.
Rest of World shipping (Australia, NZ, Pacific Rim, Africa) is £6.00 for any number of items in the same package.
All my items will reach you. I see this as my responsibility. Should you not receive a parcel in the timespan indicated, please contact me so that I can investigate.
Return policy
Peace of mind with my fair return policy - see the listing :-)
Uk buyers can return any item for any reason within 7 days of receipt. Please contact me via email within 3 days of receiving your parcel should you wish to return items. If the error is mine, then your p&p charge is also refunded (both ways). Should you change your mind or feel that an item is not suitable, then the postage charge is down to you.
Contact information
email: sales@madcowbeads.com - you should receive a same day response. I reply to all emails, so if there is no response, please check your spam settings.
Telephone 0844 3570943 between 11am and 7pm weekdays only. I do a post run between 4 and 5pm so there is not always someone to answer the phone at those times.
If possible, please use email to contact me as this provides a written record.