eBay My World: getthelabel( 10487)

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We have contracts with royal mail/dhl. depending on time of day/night orders are placed we may switch between each of them. (whichever we feel will be the quickest method) i.e order placed after royalmail collect from us will be sent with dhl to still get it there next day. regarding price of postage. dhl are more expensive but we cover the cost so you dont have to. royal mail parcels are sent 1st class recorded mail and tracking information is available on request. and dhl parcels are sent on a pre-noon delivery which is one of the best services they do.

all items can be returned within 7days as long as they arrive back in the condition they were disptached. unfortunatly we dont refund postage on goods which are simply no longer required or bought in error or unwanted gifts. faulty items or items picked in error due to human error will be prioritised and refund of return postage will be issued.

urgent contact: 01925 848 337 (please note that this number is for problems related to an order. all other calls will not be answered and simply told to use the message feature on ebay) this is because messages can be kept to fall back on for the safety and peace of mind of both the seller and buyer. and there is some record to work with.