All About MeWhat everyone should know about me
Kendal Kandy Shoppe is a specialist sweet shop located in one of the quaintest yards in Kendal (known as New Shambles),we are working hard to become eBay's Top sweet outlet by offering a wide range of product and discounted priced and superb service
Things I sell
Things I buy
Languages spoken:
English, German
Business InformationHistory/background
The Allen family have lived in Kendal since the 1600's with records showing we have associations with the Duke of Cumberland coaching Inn
Four generations have been involved in the sweet trade here in Kendal, including Tom Allen, who opened the business in the 1920s, then Ken and John (Jack) Allen who made Kendal Mint Cake at their premises in White Hart Yard for many years. Currently we have it made in Kendal for us as we dont have the facility to manufacture. We started selling sweets on eBay some 4 years ago, but due to illnes had to close for 2 years and reopening in October of this year. Finally John Allen who is the 4th generation.
Unlike many internet shops we have an actual shop situated in the heart of Kendal in one of the quaintest yards just off the Market Place (New Shambles) and we look forward to welcoming eBay customers from far and wide when they visit Kendal and the Lake District. Quality local products, a fast service and some of the most competative prices on eBa
Payment policy
We prefer to accept payment using the Paypal system which gives protection to both customer and supplier. But some of our clients who do not have this facility can make payment using postal orders or personal cheques.
Delivery information
In all our dealings we try to be open and honest , and FAIR. In relation to postage and Packing costs we charge the actual Royal Mail or Courier Service charge for the service needed to get your order to you in the fastest , but most competative timespan. In addition we add a nominal charge of 20p to cover all the packaging items used in packing your goods to standard that ensures they arrive at your home in top class condition.
Return policy
We sincerely hope you never need to return any item supplied by us, but in the unlikley event that something arrives and you are not completely satisfied with your order, simply return it to us and we will either replace or refund as YOU require (exlcudes postage costs). Our returns policy does not affect your statutory rights under English Law.
Contact information
KENDAL KANDY SHOPPE
16 New Shambles
KENDAL
Cumbria
LA9 4TS
Shop manager : Mr John Allen
Ebay : Liz Chapman.
Email: gowan@mail.com
Tel : 01539 741822
Our Purchase Policy
It is our policy to source confectionery for our customers from local Cumbrian and English companies who still use the traditional open pan method of making sweets. We believe that this method provides our customers with a much enhanced taste experience .
We do have to buy from the wholesale trade some lines, which are not available elsewhere, but we always seek to use recognised manufactuers who's brand is well known and accepted as a mark of quality. We try to balance our buying to ensure that stocks sold to customers are as fresh as possible, and on the few occasions where we have clearance product we always mark our listing to ensure customers are aware that these are reduced priced products for quick sale.
Customer Safety Assured
Here at Kendal Kandy Shoppe, we take great pride in ensuring the safety and wholesomeness of our products and training our staff to a level of competence in all aspects of health , hygeine and food handling. Our premises are registered with the South Lakland Enviromental Health Dept , and subject to regular inspection and every member of staff involved in your order holds at least a Foundation Food Safety Certificate or an Intermediate Food Hygeine Diploma. We have recently been awarded the 5 star food safety Award and were rated excellent.
The staff manager responsible for delivery of our products is trained to a Class 1 Level in Logistics and Storeholding proceedures, and has many years experience in this field to ensure orders arrive in good condition , using the most cost effective postal services and the best delivery lead times.
Our goal is to ensure the best customer service available is given to each and every order no matter how large or small.