All About MeLanguages spoken:
English, German, Swedish
Business InformationHistory/background
Griffins Grotto is a small family run business based on the Island of Guernsey in the Channel Islands (uk)
Payment policy
We accept payment by PAYPAL, Cheque, (Please allow up to 10 days for cheques to clear), or postal order. We do not accept payment by bank transfer. Please note if paying by PAYPAL we are required by Paypals buyer/seller protection policy to send the goods to the address specified by Paypal. We are unable to amend this after you have made payment through Paypal. Customers can however specify an alternative delivery address within Paypal
Delivery information
Items will be dispatched within 24 hours of payment or upon clearance of paypal e checks except sundays & bank holidays. If postage costs are not listed for your country please contact us for details
Return policy
In accordance with consumer protection (Distance Selling) regulations 2000, the consumer has seven working days in which to cancel the contract of sale. The goods must be unused, boxed, with all accessories, and in 'as new' condition. Any claims for damage, non-functionality and mis-shipping must be made within 7 days of receipt. After this date, faulty goods returned within a reasonable time will be refunded or replaced as compliant with the amended Sale of Goods Act 1979. We reserve the right to charge a restocking fee of up to 25% on goods which prove to be non-defective. You are responsible for ensuring safe delivery of the returned item. In the case of a refund (when the sale has been cancelled) we will NOT refund the initial carriage charge.All Returns will require a valid postal reciept attached to the parcel. These terms and conditions do not affect your statutory rights. All goods are sold subject to the The Sale of Goods Act 1979, the Sale and Supply of Goods Act 1994,
Before you purchase
Items are described and photographed as accurately as possible Although there may be slight variations in colour due to different brightness and contrast settings on monitors If you have any queries please contact griffinsgrotto prior to purchase.
Combind postage
We offer discount on postage for multiple purchases please contact us prior to purchase with details of items you wish to purchase for combind postage costs.failure to do so may result in items being sent at the listed postage price