All About MeWhat everyone should know about me
I've been an autograph collector for more than 10 years and started the hobby to help pass the time during a long stay in hospital. Since then I became hooked on this fascinating hobby and started trading signed collectables in my e-bay shop.
Things I sell
Things I buy
Things I collect
Languages spoken:
English
InterestsHobbies
Favourite Books
Favourite Movies
Favourite Music/Bands
Favourite TV Shows
Business InformationHistory/background
I have been collecting and trading autographs in the UK & overseas for more than 10 years and selling on e-bay for the last 18 months. I only source my autographed items directly from the celebrity, or purchase from reputable collectors & dealers I have known for many years. If I do not think an item is 100% genuine, I will not place it for sale. I offer a full money-back guarantee on all sale items, please see the returns policy on the Terms & Conditions page which you can find in my e-bay shop.
Payment policy
I accept Paypal, Credit & Debit Cards, Cheques and POs for UK orders, but currently only accept Paypal for overseas orders. If you pay using Paypal or a Credit & Debit card I will endeavour to provide a same day dispatch service. If paying by Cheque, please allow at least 5 working days for bank clearance. I regret that due to being scammed several times by unscrupulous buyers, I cannot now dispatch any order until I receive your cleared payment.
Delivery information
My P&P rates are among the cheapest on e-bay (I don't believe in making money from P&P) and I charge just enough to cover my envelope, packaging & postage costs. You can buy up to 10 items and pay only one P&P charge of 80p for 1st Class Delivery. UK Recorded Delivery is available for only £1.60. Special Delivery is also available at cost depending on weight. All items are sent in board-backed envelopes and waterproof wrappers to prevent damage in transit. I recommend you use the Recorded Delivery service, as many autographed items are often irreplaceable. I offer the same quality postal service for my overseas customers and will happily send your order worldwide at cost. I currently have several customers in the USA, Australia, Canada, New Zealand & mainland Europe.
Return policy
I offer a no-nonsense guarantee: 100% Genuine Autographed Item or Your Money Back! If you are unhappy with your purchase for any reason, you can return any item within 14 days of receipt for a full refund. I ask that you return items in their original condition. Please Note: I cannot refund your return postage costs unless I sent you the wrong item by mistake. See my Terms & Conditions page for full details on the returns policy.
Contact information
Please contact me via e-bay or e-mail me direct handprinzcollectables@gmail.com I endeavour to reply to all e-mails within 24hrs, sooner if I am online when your query arrives.
1st Class Customer Service
I pride myself in offering a 1st class customer service. Not only do I dispatch orders well-packed the same day I receive your cleared payment, but I am happy to provide online tracking numbers for all items sent via Recorded or Special Delivery. I send regular e-mails to update your order progress, from the moment you purchase & pay for an item through to positive feedback for a smooth transaction. Please check out my 100% e-bay feedback and see what other customers have said about my service. If you experience a problem with your order, or in the unlikely event it goes missing in the post, I will work with you and the Royal Mail to resolve the problem quickly and efficiently. When your order arrives safely, please leave feedback for me, as I always leave feedback for my customers.
Customer Comments
I offer a very competitive service, from the prices of my sale items, to postage charges and special deals i.e. buy up to 10 items and pay only one P&P charge of 80p (1st Class Standard Royal Mail Service 1-3 days delivery). I would of course welcome your comments about the Handprinz Collectables shop and look forward to hearing any ideas you may have to help me improve customer service. Contact me via handprinzcollectables@gmail.com