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Hilditch and Key

Hilditch and Key

7.1K items sold
504 followers
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New Arrivals

Bates Hats & Caps now available

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About us

Official retailer of Hilditch & Key and Bates Products
Location: United KingdomMember since: 25 Jan, 2017Seller: hilditch_and_key

Business details

Business name: Hilditch & Key LtdAddress: Irene House 7B Five Arches Business Park, DA14 5AE Sidcup, United KingdomVAT number: GB 238881622

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Feedback ratings

Last 12 months

Positive59- positive Feedback in last 12 months
Neutral1- neutral Feedback in last 12 months
Negative0- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
4.6
Delivery time
5.0
Communication
4.9

Seller Feedback (1,700)

t***t (706)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described. I doubt you’d get the bag it comes in at this price usually, so this is such a bargain. Everything is so well manufactured and presented. Unfortunately it doesn’t quite fit me so it’ll go to a charity shop. Even so, after this experience I’ll definitely visit them in Mayfair although the prices are probably, at least, ten times as much.
e***r (480)- Feedback left by buyer.
More than a year ago
Verified purchase
I'm a happy buyer of Bates hats over many years and was astonished to get a new hat for this price: delighted! I thought the third party delivery arranged by the seller was flawed, the parcel being left at the wrong address as proved by the photo of the wrong front door. DHL has proved reliable for us and this isn't usually a problem; the parcel appeared magically after a post on the village FB page. It's just too hot to wear the hat at the moment...
e***r (480)- Feedback left by buyer.
More than a year ago
Verified purchase
I'm a happy buyer of Bates hats over many years and was astonished to get a new hat for this price: delighted! I thought the third party delivery arranged by the seller was flawed, the parcel being left at the wrong address as proved by the photo of the wrong front door. DHL is reliable and this isn't usually a problem; the parcel appeared magically after a post on the village FB page. It's just too hot to wear the hat at the moment.
u***l (506)- Feedback left by buyer.
Past year
Verified purchase
Amazing hats for the price . Great communication. Lightning fast delivery .perfect .
l***z (686)- Feedback left by buyer.
Past 6 months
Verified purchase
Great condition product; carefully wrapped and thoughtful communication - thank you
w***t (344)- Feedback left by buyer.
Past year
Verified purchase
Neutral. Great item, but badly packed and sent out. Note damage, made report to seller. Good communication with seller making offer of full refund, as goods could not be replaced. Hopefully, bad luck, than just bad practice
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