Business InformationPayment policy
We accept payment by Paypal, e-cheques, Personal Cheques and Postal Orders. Items will not be sent until full payment has cleared into our account, e-cheques take longer and may clear your account several days before it reaches our account.
Payment in full is required within 7 days of purchase. If you are having problems paying, please contact us immediately to advise us of the delay.
Delivery information
Postage and Packaging charges includes the postage fee, packaging materials and labelling costs.We post daily (Monday to Friday, excluding Bank Holidays).
Postage discounts apply to items paid for at the same time. We can only discount postage before payment has been made.
Postage and Packaging charges are for a standard service unless otherwise stated. If you require recorded delivery or any other service, please advise us and we will amend your invoice accordingly.
Return policy
If for any reason you are not completely happy with your purchase you may return your items. Our returns policy is as follows:
Please contact us through ebay immediately on receipt to advise us of the reason why you are returning the item.
When returning the item, please ensure it is adequately packaged.
The item must be returned in its original packaging UNOPENED and in a resalable condition, within 7 days of when you received the item.
When you return the item, please obtain a proof of posting as we cannot be liable for items lost in the post.
Once we have received the item back, when possible, we will offer an exchange or refund the cost of the item excluding p&p charges.
If the item you have purchased is faulty, when possible we will offer an exchange or refund the cost of the item including p&p charges.
Certain items are excluded from this returns policy. The returns policy that applies to those items will detailed in the information provided about those partuclar items
Contact information
D. J. Wallhead.
97 Repton Road
Wigston
Leicestershire.
LE18 1GD