All About MeWhat everyone should know about me
Thanks for visiting!
I hope you can find everything you need. Jenny's Retail Therapy is focused on providing high-quality service and customer satisfaction - I will do everything I can to meet your expectations.
Things I sell
Languages spoken:
English
Business InformationPayment policy
I accept Paypal, Personal Cheque, Postal Orders & Bankers Drafts.
I do not have a fixed time period for payment, but the sooner I receive payment, the sooner I will dispatch your item. I will send a courtesy email after 5 days to check that all is well. If I have not received a payment or email from you after 10 days, I will have to start the process to recover my fees from Ebay, but will keep you informed at each stage of the process.
Please allow up to 5 working days for cheques to clear. The items will be posted the first working day after funds clear, and I will email you at each stage.
Delivery information
Any item paid for prior to 6pm will be posted first thing the next working day. If you would like to purchase more than 1 item from me, the additional post and packaging cost per item is £1.00. Once you have won the items, the invoice should update this automatically. If not, please request a total, and I will amend this for you.
I am happy to post Worldwide. If you require an item to be sent outside of the UK, please email me the details, and I will work out the post and packaging charge for you.
UK POSTAGE:
All items are posted by Royal Mail 1st Class post, unless stated otherwise.
OUTSIDE OF THE UK:
All items are posted by Royal Mail Airmail post, unless stated otherwise.
I will confirm via email when your item has been dispatched.
I ensure I have proof of postage for all items sent.
My post and packaging charges cover the postage costs as per the UK Royal Mail published costs, and also the cost for all the packing materials used to ship your item.
Return policy
I aim to provide the highest levels of quality & service. If I do make a mistake, please let me know and I will do all I can to put things right. If your purchase is not as you had expected, just return it in its original condition and packaging within 14 days and I will be happy to provide a full refund, including the original postage costs.
(Please do note that due to hygiene reasons, I am unable to accept returns of earrings).