eBay My World: k8large( 775)

Primarily eBay buyers but sometimes something comes along that we sell on eBay. We will always describe items in full & let you know the reason for selling (eg: part of a job lot we bought & surplus to requirements). During our time on eBay we've come across good, bad & indifferent sellers. We know what's made us happy & will always offer open & transparent communication. Postage will always be charged at the Royal Mail rate that includes adequate insurance for everyone's peace of mind plus a clearly stated amount on top for packaging. This will ALWAYS be a small amount that simply covers the cost of cardboard, bubblewrap, sellotape etc... PayPal is our preferred method of payment & when a transaction is received and cleared before 2PM we will post the same day - unless of course it's a Sunday or Bank Hol & the post office is shut!

As our houses open right on to a busy road, for the safety of our animals we don't use the front doors! As such, anything that's bigger than a letterbox should be delivered to the REAR of the building. We're quite easy to find but should a sellers courier have any difficulty our full contact details (including telephone number) are available through Ebay & we're more than happy to give directions.

We are always happy to provide other buyers with follow up information about sellers we have dealt with.

We ALWAYS leave honest & appropriate feedback. Ebayers are only human. Things can go wrong & we understand that. A seller that puts things right deserves +ive feedback for doing so. One of the things that DOES irritate us is Ebayers that leave us RETALIATORY feedback when it's their service that's lacking & we've done nothing wrong. For example: us leaving a neutral due to a sellers high P&P charges, slow delivery & not following delivery instructions and for some reason we get a neutral in return when we've paid immediately & in full. When you see feedback that isn't +ive we would urge you to look at the bigger picture & check out the other person's feedback.

We ARE fully PayPal verified. Sometimes when we buy things the PayPal receipt comes through 'Address confirmed' & sometimes it comes through 'Address unconfirmed.' This seems to be completely random & we do not know why this happens. There is also no way of knowing before the event. This has, on rare occasions, caused sellers to decline & refund the transaction. This causes a problem because PayPal hang on to the money for a period of time & we have had to pay again & wait for the money back from PayPal. If, as a seller, you only accept transactions from confirmed addresses & this happens we would urge you to contact us before making a refund. We are more than happy to provide proof of who & where we are & sellers can always request our registered contact details (including phone number - it's often better to actually speak to a human being) through eBay.