All About Me
Payment methods accepted are varied. PayPal is suggested faster and more efficient shipping time. Postal Order and Personal Cheque are alternative payment methods. However, the Personal Cheque will take some time for the payment to be cleared which might delay the dispatch process.
If for any reason, you do not want to buy, you have the right to cancel an order within three days of placing the order. If customers cancel their orders before shipping, full refund will be given.
Faulty Items/Death on Arrival
If you receive faulty item(s) or not as described from us, please notify us within 5 days of receiving the goods. We are responsible to give you full item refund and postage for both ways.
Change of Mind
If you change your mind and do not want the item, the item could be returned to the seller in an original condition within 14 days of receiving the goods and full item price will be refunded.
Returns of non-faulty goods are not normally entitled to a postage refund, so customers with any doubts are encouraged to contact the seller before placing an order.
Return postage costs and arrangement are responsible by buyers. The form of return postage should be in a trackable way and the seller is not responsible for the loss and damage of return items
We always commit ourselves for 100% satisfaction on our customers. Therefore, if you are unhappy with our items or services please feel free to contact us via eBay Messaging Service. We normally respond within 1 business day.
Your item(s) will be dispatched to your eBay registered address (unless you inform use) within 1 business day of 48-hours completing engraving. We will keep in touch with you via email when your item was dispatched.
We offer 3 months warranty on all consumer electronic and IT products we are selling. The warranty date is counted on the day of purchase. During the 3-months warranty period, we offer repair, exchange or refund in case your products stop working.