eBay My World: lancasters99( 20039)

We are Lancaster's of Biddulph.

Pottery, homewares, gift ideas, tools, commercial vehicles.

English

I like buying and selling on ebay, its like going shopping with a cup of coffee!, press the button & delivered to the door brilliant. However distance selling has its problems as you cannot see or feel the item in front of you except by the description from the seller & sometimes their personal opinion may differ from your own, you cannot please all the people all the time but some of the people some of the time and no matter how hard you try & how hard you work, someone, somewhere at sometime will not be happy with their purchase. It is then that flexibility & friendly communication come into their own as there is no problem that cannot be solved. I feel that negative feedback should only be left for non payers or non senders! anything else in between can be resolved, and what I HATE MOST about ebay is when someone has a concern or problem and instead of communicating for a refund or replacement they just leave bad feedback.

anything at all as long as the bank will take it!

The cost of the post isnt just the cost of the stamp and a decent large sized jiffy envelope isnt cheap these days! It also takes someones time to wrap it, parcel tape and diesel to get to the post office every day, all these little bits add up and when you run your ebay life as a business it all has to count, we even have to work in the cost of the advert, so we charge as little as we possibly can without losing money but without making any on the postage

we always accept returns, within 7 days, but you must send it by recorded delivery for your own protection in the mail.

email us through ebay, if we are involved in a transaction you get our direct email address and our business phone number is plastered on ebay somewhere.

Please take a short time to leave us some feedback, its the only way we know you are happy.

PLEASE PLEASE PLEASE PLEASE PLEASE always try and communicate with your seller, not just me but anyone that you may purchase from. dont just leave a negative or neutral feedback without at least giving the seller a chance to talk to you!