Business InformationHistory/background
Lifestyle products was founded upon the principle of creating a genuine direct shopping experience for consumers. We offer our shoppers a wide variety of products and most importantly, at as close to factory direct prices as we can. Sometimes our prices will be below genuine wholesale prices. How can we achieve all this? We supply most of our products directly from the factory to our market place. We avoid middlemen such as importers, distributers and wholesalers. We also avoid expensive advertising and marketing campaigns. Just.Shop.Direct promise that by shopping with us you will pay less than half typical retail store prices and often many times less. Secondly our products are very carefully researched before we bring them to market. We will not compromise on quality or service. Our customer service specialists have over 10 years experience. All our products come with factory backed warranties, in fact we offer everything your local department store offer apart from high prices
Payment policy
Please complete the sales transaction within 3 days from the date of receipt of email notification following the end of the sale.
Delivery information
We ship within 72 hours after payment please allow 4 business days for delivery. We are not directly liable for any loss, theft, or damages during delivery.
Return policy
For all faulty items buyers must contact us by e-mail and we will send a form to complete and send back with the faulty item. Please Note: For all returned non-faulty items (identified by our technical department), the buyer is responsible for shipping and handling fee for re-sending the item back to buyer.
We have NO responsibility on the shipping and handling fee on any returned items. We do not accept C.O.D. service, items will NOT be accepted.
The return item must be in new condition with the full package, otherwise we will not accept any refund after checking and will offer a replacement.
Guarantee
We will replace your item if it is found to be Dead on Arrival (DOA) within 7 days from the date of dispatch. Any DOAs must be contact/return to us within 7 days. For assistance with warranty and returns please email us.
If an item needs to be returned for warranty after the 7-day period from the date of dispatch, postage for both ways will be at the buyer's expense.
We do not accept any item return by COD. The returned postage must be paid entirely by the bidder. Please contact us before you return anything.