All About Me
What everyone should know about me
Our hours of business are Monday to Friday 9:00am - 5:30pm. If you have any queries, either send an email via the contact section. If it is not possible to get through, please a voice mail and we will contact you as soon as possible.
Our standard postage rate within the UK is £6.00 including VAT. The price of postage is set per order and not per item that you order.
All goods to be checked upon delivery, all damages and discrepancies to be reported within three working days.
If you change your mind and you no longer want/like the product that you purchased from ourselves, please contact us within 14 working days of purchase and we can set up a return for you.
If it is a change your mind return, then you would have to return the product to our selves for a refund. The delivery charge is non refundable.
If you have any queries once you have received your order, please contact us on 01908 651100 and I shall put you through to a member of our customer services team to help with the issue.
My email address is V.White@Lyco.co.uk and I will be available Monday to Friday 9:00am - 5:30pm, If you contact me after 5:30pm, then I shall get back to you on the next working day.