All About Me
THE BORING STUFF!!!
THIS LITTLE SECTION IS JUST THE BORING BITS THAT I DONT WANT TO BORE YOU WITH ON THE MAIN ADVERTS. BUT PLEASE READ TO ENSURE YOU FULLY UNDERSTAND MY ETHOS.
For you piece of mind all items bought from the eBay site 'marklecourt' Have been tested by an independent person and are fairly described in the listing provided, Also all items are Discreetly security marked, Serial Numbers are recorded and photos are taken to minimize confusion or fraud.
Anyone found returning items that are not the original item that was bought from 'marklecourt' will be reported to ebay and the police.
PLEASE ENSURE, FOR A SMOOTH TRANSACTION, THAT ALL PAYPAL PURCHASES ARE PAID FOR WITHIN 2 DAYS OF COMPLETING PURCHASE. WHERE THIS IS NOT POSSIBLE PLEASE CONTACT ME TO LET ME KNOW.
IF YOU ARE PAYING BY CHEQUE OR UNCROSSED/CROSSED POSTAL ORDER WHERE ACCEPTED PLEASE INFORM ME AS SOON AS YOU WIN OR COMPLETE. THEN SEND THE PAYMENT TO REACH ME WITHIN 5 WORKING DAYS. ITEMS PAID FOR BY CHEQUE OR POSTAL ORDER WILL ONLY BE POSTED AFTER THE MONEY IS CLEARED AND AVAILABLE IN MY BANK.
YOUR CO-OPERATION IS GREATLY APPRECIATED.
MY CHARGES INCLUDE BASIC SECOND CLASS POSTAGE OR COURIER POST UNLESS OTHERWISE STATED, PACKING MATERIALS SOME OF WHICH ARE RECYCLED, LABELS ARE PRINTED FROM ROYAL MAIL/PAYPAL, THEREFORE PLEASE ENSURE YOUR ADDRESS IS CLEAR AND CORRECT INCLUDING THE POST CODE. I WILL NOT BE HELD RESPONSIBLE FOR ITEMS LOST IN THE POST DUE TO INCORRECT ADDRESSES GIVEN. I OBTAIN PROOF OF POSTAGE ON ALL PACKAGES HOWEVER I DO NOT INSURE OR GUARANTEE THEM. SHOULD A PACKAGE GO MISSING THE RELEVANT STEPS TO TAKE CAN BE FOUND ON THE ROYAL MAIL WEBSITE. I CAN & WILL PROVIDE PROOF OF POSTAGE IF REQUESTED
99.9% of the time things go as planned but when things don't I am here to help so please, before leaving neutral or negative feedback let me assist you to solve any problems you may have with your purchase.
If you receive an item that is faulty or you feel is not as described or just don't want the item anymore then the follow notes will assist you in returning it
Returning Faulty Items: See 'FAULTY GOODS RETURN POLICY'
Returning Unwanted Items: See 'UNWANTED GOODS RETURN POLICY'
FAULTY GOODS RETURN POLICY
If you receive an item that is faulty or you feel is not as described then the follow notes will assist you in returning it and also inform you of who is responsible for what costs:
1/ Faulty Goods: The Buyer is urged to return items via tracked delivery in must be in original packaging.
Seller will refund in full including all postage costs if
the seller receives the item and it is in original condition\packaging and is faulty.
If the item is not faulty or is damaged in return transit, not in its original packaging or has not been received by seller then buyer will not usually receive a full refund. A 10% restock fee will be charged and all postage costs will be the buyers responsibility in this instance.
No refund will be given if any item returned to the seller has been damaged or clearly been used buy the buyer.
UNWANTED GOODS RETURN POLICY
2/ Unwanted Goods: I will refund buyers for unwanted goods but the buyer will be responsible for all original and return costs and will only receive the purchase price minus 10% restock fee as a refund if the goods are in same condition, in original packaging and the seller actually receives the item back (Tracked Post is recommended.