eBay My World: monstersgolf( 24172)

by monstersgolf(24172)

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At Monster's Golf, we are a group of avid golfers who sell nothing but quality, authentic products. Our goal is to be as honest as possible when describing our items. Over the past few years, we've worked hard to not only provide fair pricing, but

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Q: I do not have a Paypal account, will you accept a cashiers check, credit card, or money order? A: No. Because of the volume of transactions completed daily, we are unable to take any other form of payment other than Paypal.

Q: When will my item ship? A: We try to ship all of our items within 24 hours of payment, with exception of any of item purchased after 12 PM eastern on Friday. Everything purchased after this point will be shipped on the following Monday. Q: Where can I find the tracking number for my item? A: The tracking number can be found by clicking the 'Order Details' link on the completed listing of the item you have purchased. The tracking number will be made available once the item is marked as shipped. Q: What address do you ship to, and how can I change my desired shipping address? A: We will always ship to the address that you have registered in your Ebay Profile. If this is not the correct or desired address, you will need to change it in your Ebay profile prior to purchasing from us. We do not accept responsibility if the provided address is not the desired shipping address. If this happens, the buyer will need to arrange to receive their item from that address.

Q: I was accidentally shipped a different item than the one I purchased, what next? A: Although we do everything we can to avoid this situation, errors do happen from time to time. If this happens, please notify us, and we will first email you a return shipping label. Once you've received the shipping label and sent the package off, we will mail out the correct item (assuming it is in stock). If it is out of stock for some reason, you will be refunded in full. The item must remain in the same condition as it was shipped. If a new item becomes used, it cannot be exchanged for a new item. Please make sure you've received the correct item before using it. Thanks! Q: I accidentally ordered a different item than I meant to order, what can I do? A: If you realize you've purchased the wrong item and notify us before they are shipped, we will substitute it for the correct item.

Ebay Message or at Monstersgolf@gmail.com