eBay My World: naturalsenses( 593)

I have been an established retail business in Suffolk since 2002. As a lover of France I enjoy buying contemporary and quirky products that are both tactile and great to look at. Using my background in marketing I like to pass this on to my customers

Natural Senses sells a diverse range of French inspired contemporary collectables such as French glassware, handmade pottery, wall art, rustic kitchen accessories and French artificial flowers.

English, French

We are happy to send products overseas including EU countries,Norway, Switzerland, US, Canada, Australia and New Zealand. We recommend you contact us first and we will provide you with an accurate cost of postage and packaging before you place an order. Our policy of no profit from postage and packaging applies.

Natural Senses was established in 2002 providing a consultancy service in marketing communication and packaging. In 2004 we opened our high street retail shop in Needham Market, Suffolk providing a selection of professionally gift wrapped presents to appeal to the senses – touch, taste, look and smell. We are a VAT registered business. Our GB registration number is 816 2985 07

Natural Senses prefers Paypal. However we also accept GBP business or personal cheques (please allow 7-10 days for cheques to clear, ensuring your name and address are on the reverse of the cheque) and postal orders.

We do not aim to profit from either postage or packaging. We are continually trying to find ways to keep our packaging to a minimal cost. We take great care and time packaging all goods to ensure they arrive safely.

In the unlikely event you are not entirely satisfied with your purchase when it is delivered, please contact us immediately via ebay and we will attempt to resolve the problem. If it is decided between us that the item is to be returned for an exchange or refund it is the responsibility of the buyer to dispatch the item within 7 days of receipt, in sufficient packaging to reasonably ensure safe receipt by us, and that is in re-saleable condition. Returns are to be made at the buyers expense unless otherwise previously agreed between us. We regret we are not able to refund or exchange any specially customised items such as wedding favours or customised gifts.

You can email me via ebay and I will try to respond within 48 hours from receipt of your communication

Any customised items such as wedding favours please allow up to 10 days from receipt of order. If you have a special request we will make every effort to meet your deadline

Items are generally dispatched within 5 working days from receipt of order. We will notify you via ebay when they have been dispatched.