All About Me
What everyone should know about me
We are a family run company specialising in the supply of a variety of Original and Remanufactured Laser printer toner and ink cartridges to schools, colleges, small businesses' and private individuals.
Things I sell
We are a family run company specialising in the supply of a variety of Original and Remanufactured Laser printer toner and ink cartridges to schools, colleges, small businesses' and private individuals. Our business has been established for over 10 years.
We are able to supply Laser and InkJet cartridges for most makes of printers, and will provide a price list on request.
We offer bulk discounts and 30 day payment facilties for regular customers. We think you will be surprised when you compare our prices with the prices of your existing supplier
All instock items will be dispatched as soon as payment is cleared. Some items can become out of stock, although this is very rare, delivery of non stock items will take 2-10 days. We always deliver your item as soon as we possibly can. You will need to make sure that someone is available to sign for your delivery if by courier or delivery of your order may not be possible.
Items delivered by Royal Mail will be either First Class, or Royal Mail Standard Parcels.
Although we cannot be held responsible for items lost in the post we will always obtain proof of postage at time of posting. The Post office do not consider an item lost in the post unless 15 days has lapsed since the item was posted. Once 15 days has lapsed you will be refunded in full or sent a replacement.
If for some reason we find we are not able to ship to you within our specified time scale we will refund you in full including all shipping costs and cancel your order.
If you are not satisfied with your purchase within the first 14 days of your delivery date, we will take back the product and issue a refund or exchange. Please note that all refunds and exchanges are subject to approval by our Customer Service Department. All products must be in perfect condition, unused, and resalable.
You should email us using our Contact link at the head of the page with the following information:
1. Your Name and address
2. Product number and/or product name
3. Reason for return
4. Return for replacement, exchange, or refund
We will send you a return email with instructions on how, and where to send the package. Please remember that all returned products must be in the original condition with all-packing material, manuals, and registration card(s). We will issue a refund for any items that meet these conditions.
We can only refund shipping costs if the return is approved as result of our error. The customer remains responsible for actual shipping charges.
We can be contacted at:
Officetec (UK) Ltd
67 Bridport Way
Tel: 01376 330000 (Mon-Frid 9.30am to 5pm)
Fax: 01376 330036