Business InformationHistory/background
Partridge Cycles is now in it's 30th year of business and is probably the largest and best cycle retailer in the South of England. With over 2000 bikes in stock including Mountain, recreational and road cycles from CANNONDALE, GT, KONA, GIANT, SARACEN, DAWES, DAHON, SCHWINN and many more. BMX including MONGOOSE, GT, HARO and SCHWINN. Childrens cycles from virtually every supplier available in the UK. We also have a huge range of ex-demo, factory seconds and second hand bikes, from childrens sizes to high-end mountain bikes. See www.partridgecycles.co.uk for full details
Payment policy
We accept PAYPAL, Postal Orders, Personal Cheques and Credit Cards. PAYPAL is preferred abd accepted for all purchases, just click on the link after purchase & follow the easy instructions. We can only accept PAYPAL payments with confirmed addresses any payment from a unconfirmed address will not be accepted. IMPORTANT PLEASE NOTE The Payment Options above are the only ones available. Payment should be made within 3 days of the auction ending. FEEDBACK if you have 0 feedback you must pay instantly - if you have less than 90% feedback please do not purchase goods from us without our authorisation.
Delivery information
Goods are dispatched within 48hrs of payment (Mon–Fri) via PARCELFORCE & ROYAL MAIL, on a 2-5 WORKING DAY (Mon–Fri) service. This service is for the majority of the UK mainland. For all other destinations, please email partridge.cycles@btconnect.com for a quote BEFORE YOU PURCHASE AN ITEM. To collect from our store please email partridge.cycles@btconnect.com
Return policy
We are confident that you will be delighted with any product that you purchase from us. However in the event that the product is not what you expected the following applies. Please email partridge.cycles@btconnect.com WITHIN 48 HOURS of item being delivered. If you are unhappy with your purchase, return your item(s) to us in their original packaging within 7 days of receipt, stating reason for the return. We will refund the item(s) minus any postage paid and administration fees. You will be responsible for the return product(s) until they reach us. Therefore, we recommend you use a delivery service that insures you for the value of the goods. If you received something different from what you ordered, please return this within 30 working days in its original packaging and unused and there will be no charges.
Contact information
Shop & Correspondence Address: Partridge Cycles Superstore, A38 Kennford, Exeter, Devon, EX6 7TF, United Kingdom. Email: partridge.cycles@btconnect.com Telephone: 01392 833303
Other Terms & Conditions
If your item is damaged in transit please contact partridge.cycles@btconnect.com stating your ebay item number, buyer user id, delivery address & details of the product fault and/or damage. We must be notified by email within 48 HOURS of receipt of your item if the item is damaged or faulty. No exceptions will be made whatsoever. The deliver manifest must be signed as damaged. All products are covered by a manufacturer guarantee. THIS DOES NOT COVER ACCIDENTAL DAMAGE OR DAMAGE CAUSED BY MISUSE WEAR & TEAR
Customer Service
WE CAN NOT CANCEL EBAY WINNING BIDS OR BUY IT NOW ITEMS IF YOU WIN YOU MUST PAY. PLEASE RETRACT BID BEFORE END OF AUCTION IF YOU WISH TO CANCEL YOUR BID. You're asked several times during the purchase are you sure you wish to carry on. SALE OF GOODS ACT 1979 - Breach of Contract - When a party to a contract refuses or fails to fulfil an obligation imposed on them under that contract. (Your contract – via ebay By clicking on the button below, you commit to buy this item from the seller) Buyers automatically enter into a legally binding contract to purchase the item from the seller if they win the online auction-style listing or use the Buy It Now feature. eBay's Unpaid Item policy requires buyers to pay the seller for the items that they commit to purchase. As soon as we've received feedback from a buyer relating to a transaction we shall leave the corresponding feedback. In cases where winning bidders fail to pay for their item we will initiate ebays unpaid item process.