All About Me
What everyone should know about me
Phoenix Antiques & Collectables are based in the historically important City of Winchester in the South of England. We take great pride and enjoyment in sourcing quality items, all of which are for sale solely on ebay.
For domestic transactions we are happy to accept payments by Paypal, BACS, Cheque (drawn on a UK bank account), postal order or cash on collection.
Payment for all international transactions must be made through Paypal.
We will always combine postage on items and can hold items until larger consignments can be sent, to give you the best possible deal we can.
Should there be any overpayment on postage, buyers will be refunded quickly. Postage is automatically calculated using an insured and tracked priority service, via Royal Mail or Courier Service whichever is cheapest, plus the cost of packaging material only - no other additional service charges are made. All buyers will be provided with a tracking number.
We take great care to package and post your item safely to anywhere in the world for the best price available. If you wish to receive a quote for a cheaper postal option, please contact us.
We will offer a full refund if you are not 100% satisfied with the item, but the buyer assumes all costs for sending the item back, unless the item is not as described. A refund will be paid when the item has been received and is in the same condition as when it was sent. The buyer must notify us with the intention to return, within 14 calendar days of you receiving it.