All About MeThings I sell
Languages spoken:
English
Business InformationHistory/background
We have over 10 years experience in the IT Industry with a large 5000sqft warehouse which holds all of our stock. (We never use drop shippers we hold all our own stock)
We are located at Unit 5 Towerfield Close Industrial Estate Shoeburyness Essex SS39QP
Payment policy
We Accept PayPal, Credit Or Debit Card, Cheque, Postal Order, Cash on Collection
We do not accept American Express
Delivery information
Shipping
We aim to process and dispatch items within one working day of cleared payment (Mon-Fri). UK shipping is via UK Mail 24 (next business day, tracked and insured). Shipping to Europe is via UK Mail 48 (2 to 5 business day, tracked and insured). You will be sent an email with online tracking information as soon as your item has been dispatched. Please contact us within 7 days of your payment clearing if you have still not received your item.
Smaller items of lower value are shipped via Royal Mail 1st Class (we never use 2nd Class) Some items are Recorded or Special Delivery please check item description. Please also supply a telephone number for us to give to the courier incase of problems.
Return policy
All faulty products must be reported within 7 Working Days of delivery. Any faulty item must be returned to us and we will cover the return of this carriage once the item is back with us. Any items that are faulty after this period then the customer must pay return carriage, We will pay the carriage for the product back to the customer from us. All returns must have a covering letter and a copy invoice enclosed. Goods may be returned for whatever reason up to 7 Days, They must be in there original packaging, We cannot refund any postage for unwanted items or items ordered by mistake.
Warranty information is always stated in the listing I.E 6 Months or 1 Year with us, if manufacturer warranty is available then this must be used.
All goods must have an RMA filled out from www.playgadgets.co.uk/ebayrma.pdf
Contact information
01702 304506 Phone lines are open 9-5 Monday to Friday, www.playgadgets.co.uk
We do get very busy and do not always get a chance to get to the phone in time so please email us through the eBay messaging system, We answer emails at all times and try to respond to your query within 12 hours. Please only use the eBay messaging system, Direct emails we will not be able to answer