All About Me
What everyone should know about me
Here at Quality Heaven we take great pride in our work and believe that the customer deserves a quality, hassle free service. Our Feedback is our Testament.
Things I sell
Your trustworthy, reliable and friendly eBay Auctioneers
Our Feedback is our testament
We have been Trading on Ebay for a couple of years and have built our reputation by being totally commited to providing affordable merchandise coupled with exceptional customer service.
Postage and packing costs are clearly stated on each listing. The p & p costs to purchase more than one of the same item are also stated on each listing. If you purchase two (or more) different items off different listings, you may qualify for a postage discount. Just ask us to send you a total amount payable once you have made your purchases (the request can be made at checkout or from ‘My eBay’ by clicking ‘request total from seller’). Unfortunately no discounts/refunds for postage can be given after payment is made.
Please feel free to contact us at anytime of the buying process. Please be advised that the postage cost also pre includes a cost for packaging and handling. No hidden extras-the postage cost you see, is the postage cost you will pay.
All items are dispatched within 48 hours (Mon-Fri) of us receiving cleared payment.
For our customers peace-of-mind, we offer a 14 days money-back guarantee with the majority of our products.
If you are not satisfied with your purchase within 14 days of receiving the item, we will issue a full refund against the purchase price of the item. The full refund policy can be viewed seen under all listings.
Your complete satisfaction is important to us, so if you have any problems or questions, please don’t hesitate to contact us, prior to leaving any feedback. We will endeavor to answer any questions or resolve any issues you may have.
If you are happy with our service and goods, would you please be kind enough to leave us some positive feedback and we will of course always do the same for you
Please feel free to email us with any questions (whether post or pre sale) by clicking the 'ask seller a question' tab on the relevant listing. All emails will be answered within 24 hours (Mon-Fri) if not sooner.