All About MeWhat everyone should know about me
We are a small team of experienced bikers and passionate about all things motorcycle related, especially supply of high quality leathers
Things I sell
Languages spoken:
Catalan, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish, Swedish
Business InformationHistory/background
We are a UK motorcycle leathers wholesaler and are focused on ride safety gloves, jackets, trousers and 2 piece suits, operating with close supplier links, providing a fast UK based and international factory direct service to end consumers.
Payment policy
Our preferred online method is via Pay-pal or Google checkout. We also have a online secure payment gateway for credit and debit card payments (please email us for the link). Please note we also accept credit/debit card payments over the phone on 0844 504 9225
Delivery information
All our postal costs are detailed on the individual listings. Generally small items (i.e. gloves) are sent via 1st class Royal Mail, and large items (i.e. jackets, trouser or suits) are either sent via international 'tracked' courier service or 1st class Royal Mail Recorded delivery. We also send dispatch tracking notifications upon request only.
Return policy
We have a 7 day no quible returns policy which excludes P&P and 15% re-stock charge and only applies to non alteration items. The original postage charge will also be deducted from your refund unless a exchange has been requested and you may also incur a restock handling fee. Also the item(s) must be in a 100% unused/ unworn state in original packaging with labels attached.
Contact information
We have several methods of contact.
Sykpe call/text us: reltex-ltd;
eBay msg us: reltexsports;
email us: info@reltex.co.uk;
Talk to us: Leave a contact no. and time for us to call you back or call 0844 504 9225 from Mon-Sat 10-6pm.
Communication Policy
We are a online retailer, therefore our main form of communication is via email. We aim to respond to all queries within 48 hours (but usually do so within 24 hours). To clarify, email is our main form of communication for general enquiries, sales and after sales. We do operate a call back service so if your not keen on emailing long descriptions on what you require, simply leave a no. and convenient time to call and we will call to discuss your requirements.
Sizing and Product Policy
We do not operate a showroom or retail (shop) service, as we are a 100% online retailer. So please browse our online shop and review our product guide and size guides online for your purchase. If you have any queries, call us or leave a telephone no. for us to call back to discuss your specific requirements. Many Thanks. Reltex Team