We bought 4 stools, 2 were delivered with tailoring defects on the seats. The after sales were prompt and we soon had 2 replacement stools so the service levels were very good. We've had the stools for a couple of weeks and I'm concerned the tailoring on the other stools is starting to fail but only time will tell. There is no padding on the seat area which was disappointing and the black paint on the base has come away in a few places. Overall the stools are ok but not sure I would purchase them again if I knew what I knew now....