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eBay My World: rougherdiamond ( 4640Feedback score is 1000 to 4,999)  Get fast shipping and excellent service from Top-rated sellers. Go to member's eBay Shop

rougherdiamond
Positive Feedback:  100%
Feedback score:  4640
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Detailed Seller Ratings (last 12 months)help
CriteriaAverage ratingNumber of ratings
Item as described714
Communication716
Dispatch time714
Postage and packaging charges714
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 Positive feedback rating
super Fast under 72 hours delivery excellent item   28-May-12 13:48
 Positive feedback rating
Very nice! Just what I wanted!   28-May-12 12:27
Books Ceramics and Collectables
  eBay Shop 

Welcome to our Shop. We sell Books. Fiction,Non-Fiction, Children's Books.Ceramics, Art Pottery, Studio Pottery Glass Decorative & Functional, Tableware & Kitchenware. Collectables, Memorabilia of all types.Plus lots-Lots more.


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All About Me

What everyone should know about me
After many years of collecting we have decided to cut down on the amount we have in the house (we are running out of room) so have opened an eBay shop. Books Ceramics and Collectables,so take a look.

Things I sell
Things I buy
Things I collect
Languages spoken:
English


Interests

General Notes
Please note Pottery or Ceramic items are often handmade and they may have some minor imperfections that are part of their manufacturing process, the majority or our items are either old, Secondhand or both and as a result they may have signs of wear and tear commensurate with age that you wouldn't see on a brand new item. We always describe the items accurately, to the best of our knowledge but we are not experts or infallible and may miss something. So any questions please contact us before bidding. We security code the majority of our items for safety so don’t wash, it or remove the label or mark unless you are happy.


Business Information

History/background
After many years of collecting we have decided to cut down on the amount we have in the house (we are running out of room) so have opened an eBay shop. Books Ceramics and Collectables, to help us slim down so take a look.

Payment policy
U.K.buyers we accept PayPal, Cheques, Cash, Postal Orders. Bidders Please send your payment to the address in the invoice, we will dispatch the items when the payment clears 3-10 days for some cheques. Please ensure that you include the delivery address, eBay item number and item title with your payment. Collection: UK buyers who are collecting their items must pay by either cash on collection or by cleared cheque prior to collection. Because of Paypal rules we are unable to accept payment by Paypal from buyers who wish to subsequently collect their item. Overseas buyers: Payment by Paypal only in Pounds Sterling. At listing end, please wait until receiving the invoice before sending payment so that correct shipping charges for your destination can be applied. International buyers are responsible for any customs, duties, etc.imposed by the buyer's home country. Please note we only ship using a traceable service to comply with eBay & paypal buyer and seller protection.

Delivery information
We will despatch all items within 3 working days, weekends and bank holidays excepted. If you require an item urgently please let us know, and we'll try to get it to you more quickly. To ensure that our items reach you in the best possible condition they are packed, using specialist packaging materials, we recycle boxes and bubble wrap where we can. Postage and packaging will be charged at the rates stated in the 'Postage, payment details section of the listing. Overseas buyers please contact us for postage charges We arrive at our postal charges by taking the actual postage charge, and adding an amount usually between 50p & £1.00 to cover the cost of boxes, envelopes, tissue paper, bubble wrap, tape etc. Packing materials do not come free. We ship by either courier or 1st & 2nd Class post using recorded delivery mail when appropriate, which offers up to £46 compensation for loss or damage. We would recommend that buyers of expensive items take out postage insurance.

Return policy
Returns: If you change your mind you may return the item (excluding books) for a refund, less the postage costs If you are returning an item, please notify us prior to the return. All returns should be sent by recorded delivery. Returned items remain the buyer’s responsibility until received by us, and must be in the same saleable condition as when despatched. Refunds will not be given on any item where the security identifying marks or labels have been removed. Return postage costs; on returned items remains the buyer’s responsibility. see eBays terms & Conditions. Refunds: We will give a full refund if the item is not as described. You must contact us via eBay within 2 days of receipt of the item. Note: Refunds will not be given on any item where the security identifying marks or labels have been removed or washed off.

Contact information
Please use the eBay messaging service.

Delivery Services
UK: We post by Courier or 1st or 2nd Class post using recorded delivery mail when appropriate, which offers up to £46 compensation for loss & damage. We would recommend that buyers of expensive items take out postage insurance. This would mean using the Special Delivery service for those items over £40. Please ask for costings. We are unable to provide insurance against breakage for ceramics, mirror or glass in transit. International buyers: Items are either sent by Royal Mail Airsure or International Signed For, or by another traceable courier. We would recommend that buyers of expensive items take out postage insurance. Ask for details and costings. Note: In the event that a buyer is unavailable to sign for receipt of an item, couriers will usually leave a card detailing alternative delivery arrangements. In these circumstances couriers usually hold items for 10 days before returning items to us.

Problems
In the unlikely event you have a problem with anything that you buy, contact us via the eBay site, we’ll do our utmost to resolve it as quickly and as amicably as possible. In the event that an item is lost or damaged in transit buyers will be required to provide signed written proof of either non-delivery or breakage, detailing the item, & their name & address. If you receive your item and it was broken or damaged in the post please contact us via eBay, within 2 days. As we want you to be satisfied with your purchase, we will claim on your behalf from the Royal mail, or if you prefer to claim yourself from the Royal mail for the damage, we will send you the proof of posting/tracking number along with a claim form. Not received the item: If your item has not yet arrived you can check where it is by entering the tracking number on the Royal Mail website. We always put the tracking number on the eBay & PayPal websites.