Business InformationHistory/background
As of the summer of 2009 we will have been trading on ebay for 7 years. Like most small businesses we started off slowly with small items, mostly gold number sim cards (still a popular line today!) and grew through demand to selling mobile phones, and this year, a selection of printers, cameras, mp3 players and many other items. We are expanding and our product range is increasing all the time, so please add us to your Favourite Sellers list and check back regularly - look out for those special offers from time to time too!
Payment policy
Unfortunately due to the growing number of non-payers most items are now immediate Paypal payment only, but please ask us if you wish to pay by cheque, postal order or bank transfer. Cheques can not be accepted from overseas buyers due to the high cost of depositing them in the UK.
Delivery information
We keep postage costs to a minimum but please remember that these include packaging materials etc. All items posted are fully insured against loss and damage at no further cost to you whether you live across town or across the world, so you can buy with complete confidence.
Return policy
In accordance with ebay policy we operate a 14-day returns policy. Please be aware that this period includes a 7-day period in which you have the chance to inspect the goods and inform us that you wish to return them. A valid reason must be given for return and under no circumstances must the goods be used. Goods must be returned with all original accessories and packaging in the condition that they left us. Outgoing and return postage costs are a fee that is paid to the carriers and thus we do not return P&P costs either way.
Contact information
G. Seymour,
1st Mobile,
Unit 307,
Blackpool Selfstore,
Tellcom Business Centre,
20 Clifton Road,
Blackpool,
Lancashire,
FY4 4QA.
Telephone 0871 2882 471 and leave a message! Ideally use the ebay message service to contact us wherever possible.
Why buy from us?
Because we are a small business we believe we can offer a better, friendlier service than most larger sellers. In a very difficult sector we have constantly maintained well above 99% feedback, and although it's impossible to get it right 100% of the time (we do try, but remember we are human after all), whatever value you place on feedback that's less than 10 complaints (some of which border on farce anyway) out of every thousand sales and I feel we are right to be justly proud of that.
All our goods (unless specifically stated on the listing) are brand new in original packaging with all accessories as supplied by the manufacturers. We do NOT sell second-hand, reconditioned, damaged stock or refurbished goods. ALL items are fully guaranteed for a minimum of 12 months and delivery includes full loss or damage insurance. Because we are a registered eBay and Paypal business you qualify for full Paypal payment protection. Total peace of mind all the way!
MOBILE PHONES - INFORMATION
We sell (mostly) unlocked mobile phones. This means they can be used with any sim card (PAYG or contract) on any network in any country as long as the phone is suitable for use in that country. All phones are sold as PAYG phones and, for UK buyers, supplied with a new PAYG sim card of your choice. There is no contract involved and nothing further to pay. You can use your existing PAYG or contract sim card if you wish.
Most phones are of the 2G type. These are not usually suitable with the 3 network in the UK. We usually have a small selection of 3G phones and these are compatible with the 3 network. 3G phones are better known as videocalling handsets.
Most phones are triband phones on the GSM 900, 1800 and 1900 wavebands. These will work in most countries but in some areas of America buyers will need to check with their network that they are using the GSM 1900 waveband. If they are using the GSM 850 network a triband phone will NOT work and a quadband phone is needed.