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eBay My World: smudgie_and_moo( 7609Feedback score is 5,000 to 9,999) About MeGo to member's eBay Shop

smudgie_and_moo
This seller currently has no items for sale.
Positive Feedback:  99.9%
Feedback score:  7609
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Detailed Seller Ratings (last 12 months)help
CriteriaAverage ratingNumber of ratings
Item as described2287
Communication2280
Dispatch time2130
Postage and packaging charges2283
Latest Feedback            See all
 
 
Positive feedback rating
The item arrived quickly,well packaged &is great !A good service! Many thanks!!   22-Nov-09 20:24
Positive feedback rating
excellent, highly recommended, super fast delivery   22-Nov-09 19:01
Positive feedback rating
Excellent   22-Nov-09 18:31
Positive feedback rating
GREAT ITEM ! GREAT SERVICE ! Many thanks.   22-Nov-09 15:24
Positive feedback rating
super fast posting, many thanks :O)   22-Nov-09 14:44
All About Me

What everyone should know about me
The word ‘Smoo’ derives from our nicknames Smudgie and Moo. We felt it was cryptic enough to pique people’s interest and it has gone from the pet name of our car to the identity of our various companies.

Things I sell
Languages spoken:
English


Interests

Hobbies
Favourite Books
Favourite Movies
Favourite Music/Bands
Favourite TV Shows

Business Information

History/background
Shop Smoo is our main online auction business. We also run our own company which provides copywriting for websites, articles, guides, ebooks, product reviews, publishes our own ebooks as well as articles.

Payment policy
We accept PayPal (preferred payment method) and personal cheques only. Cheques must be drawn on a UK bank, in sterling and made payable to Kate Hewitt.

Delivery information
We offer combined postage on multiple purchases. We dispatch goods within 3 working days of payment although the majority are sent out within 24 hours.

Return policy
You can buy with complete confidence - check out our feedback. If you're not completely satisfied, simply return the item (at your own expense) - unused and in its original packaging - to us within 14 days of receipt for a refund (excluding P&P). In the unlikely event that you do need to return an item please contact us before doing so. If your item is faulty please contact us to arrange a replacement. And remember, if you have any problems or questions please don't hesitate to get in touch. We are here to help.

Contact information
We can be contacted via eBay's My Messages and will reply to any questions or queries ASAP. We are always happy to receive constructive feedback from our customers and are constantly updating and improving our services.

Customer Service
The aim of all our ventures is to not only offer top-quality items at reasonable prices but also top-class customer service. All customers are treated the same - prompt, polite and courteous. We think treating others as we would wish to be treated is just as important as getting our prices right, and we feel this is reflected in the feedback we have earned.

Feedback
Unlike many sellers we don’t believe in holding you to ransom with your feedback by not leaving it until you do so first. Once we dispatch your goods we leave feedback and then we hope once your items have been received you will do the same for us.


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