All About MeWhat everyone should know about me
The word ‘Smoo’ derives from our nicknames Smudgie and Moo. We felt it was cryptic enough to pique people’s interest and it has gone from the pet name of our car to the identity of our various companies.
Things I sell
Playmobil,
Colour Changing Ducks,
Wooden Skittles,
Disney Clocks,
Bedding and Wallpaper Borders,
Bath Crayons,
Spinning Tops,
Paper-Making Kits,
Newton's Cradle,
Perfect Badge,
Wind-up Teeth,
Slinky,
Springy,
Wooden Recorder,
Bird Feeder,
Cake Decoration,
Scissors,
Magnifier,
Stamps,
Bike Horn,
Swearing Punch Ball,
Grow Your Own,
Wind-up Diver,
Water Pistol,
Star Wars,
Winnie The Pooh,
Finger Torch,
Fortune Teller Fish,
Garden Netting,
Space Hopper,
Find It,
Chair Protector Booster Seat,
Slip 'n Slide,
PG Tips Monkey,
Giant Bath Duck Languages spoken:
English
InterestsHobbies
Favourite Books
Favourite Movies
Favourite Music/Bands
Favourite TV Shows
Lost,
CSI,
Heroes,
Cold Case,
Grand Designs,
CSI: NY,
Without A Trace,
Law & Order: Special Victims Unit,
Spooks,
One Tree Hill,
Brothers & Sisters,
Greys Anatomy,
Desperate Housewives,
ER,
Ghost Whisperer,
House,
Medium,
Law & Order: Criminal Intent,
October Road,
Eureka,
Criminal Minds,
Prison Break,
24,
The Sarah Connor Cronicals,
Private Practice,
Supernatural,
Gossip Girl,
Life
Business InformationHistory/background
Shop Smoo is our main online auction business. We also run our own company which provides copywriting for websites, articles, guides, ebooks, product reviews, publishes our own ebooks as well as articles.
Payment policy
We accept PayPal (preferred payment method) and personal cheques only. Cheques must be drawn on a UK bank, in sterling and made payable to Kate Hewitt.
Delivery information
We offer combined postage on multiple purchases. We dispatch goods within 3 working days of payment although the majority are sent out within 24 hours.
Return policy
You can buy with complete confidence - check out our feedback.
If you're not completely satisfied, simply return the item (at your own expense) - unused and in its original packaging - to us within 14 days of receipt for a refund (excluding P&P). In the unlikely event that you do need to return an item please contact us before doing so.
If your item is faulty please contact us to arrange a replacement.
And remember, if you have any problems or questions please don't hesitate to get in touch. We are here to help.
Contact information
We can be contacted via eBay's My Messages and will reply to any questions or queries ASAP. We are always happy to receive constructive feedback from our customers and are constantly updating and improving our services.
Customer Service
The aim of all our ventures is to not only offer top-quality items at reasonable prices but also top-class customer service. All customers are treated the same - prompt, polite and courteous. We think treating others as we would wish to be treated is just as important as getting our prices right, and we feel this is reflected in the feedback we have earned.
Feedback
Unlike many sellers we don’t believe in holding you to ransom with your feedback by not leaving it until you do so first. Once we dispatch your goods we leave feedback and then we hope once your items have been received you will do the same for us.