eBay My World: spamasterltd( 1731)

At SpaMaster we aim to present a great selection of spa & hot tub products; with excellent quality, value for money, 'off the shelf' availability and efficient customer service. Our knowledge of the industry is second to none and we are always at the end of the phone to ask advice related to your spa, hot tub or swim-spa. In addition to our vast range of Filters & Chemicals we also offer useful, innovative, or just pure fun spa accessories. If you are still contemplating the purchase of a spa, hot tub or swim-spa, SpaMaster can be your ideal suppliers, ticking all the boxes for Quality products, keen prices and customer service that continues long after your payment has been taken! As full members of BISHTA (British & Irish Spa & Hot tubs Association) you can be sure that our advice, products and service is first class and we hope to always exceed your expectations. We are generally able to keep our prices low by prudent purchasing of high volumes of stock and unique supply agreements

Payment Options: WE ACCEPT PayPal | Credit Cards | Debit Cards | Personal & Business Cheques | Bankers/Cashiers Cheques If you pay by PAYPAL or CREDIT/DEBIT card your payment is immediate, if you pay by cheque it can take up to 6 working days to clear once we have banked the cheque. Goods will be sent when it has cleared Please pay for your items promptly. BY PAYPAL or Call us on 0333 6666 294 to pay by Credit/Debit card. Cheques/postal orders can be sent to:- SPA MASTER CUSTOMER SERVICES UNIT 1, BURNISTON MILL COASTAL ROAD BURNISTON SCARBOROUGH YO13 0DB

COMBINED SHIPPING DISCOUNT Pay a maximum of £6.95 for any order consisting of eligable goods. Mainland UK, excluding Highlands of Scotland We try to keep our shipping costs as low as possible. Depending on the weight and type of products being shipped we use a combination of FEDEX Next day, Royal Mail 1st Class recorded & Royal Mail 1st Class. We pride ourselves on despatching items very quickly, as soon as we have been paid. If you pay by PAYPAL or CREDIT/DEBIT card your payment is immediate, if you pay by cheque it can take up to 6 working days to clear once we have banked the cheque. Goods will be sent when it has cleared

DAMAGED & FAULTY GOODS RETURNS POLICY It is essential that you inspect your goods immediately upon delivery. If goods delivered are DAMAGED you must clearly state 'DAMAGED' when ACCEPTING & SIGNING FOR THE DELIVERY; qualifications such as 'NOT INSPECTED/CHECKED' are not acceptable by the carrier. Faulty, missing or incorrect items must be advised us as soon as possible, and certainly within seven days from the date of delivery. If you notify us of a problem with your goods, we will either make good any shortage; replace any goods that are found to be damaged or defective upon delivery; or refund the amount paid by you for the goods in question. We will not be liable to you for any consequential loss under any circumstances. RETURNS PROCEDURE Contact us in writing, by letter or email before you attempt to return any items to us and we will provide you with an official returns number. Returns will NOT be accepted unless you mark your returns number clearly on your parcel.

Please don't hesitate to call our Customer Services on 0333 6666 294 between 09:00 a.m. & 09:00 p.m. 7 days a week. Our telephone number is a LOW RATE Local Call number and you can confidently call from your mobile as the call will be made from your free/included minutes at absolutely no premium. You can also send us a fax on 0333 6666 295 or an email at contact@spamaster.co.uk