Business InformationHistory/background
Summits Outdoor Gear is Scotland's leading independent winter sports retailer, with shops in Paisley, Dunfermline and Stirling. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. Instore, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience.
Online we offer convenience, prompt delivery and excellent aftersales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Payment policy
We accept the following method's of payment: PAYPAL,Visa, Mastercard, Visa Delta, American Express (AMEX), Switch and Solo.
Delivery information
We have a very competitive new Postage and Packing price structure for deliveries within the UK mainland to save you money. The majority of orders are delivered by UPS normally within 1-2 days of dispatch, however this is not guaranteed and in some cases may take longer. Smaller or lighter items will be sent via Royal Mail 1st class and will have individual postage charges. We now also ship internationally through Royal Mail. Quotes for international shipping are done on an individual basis depending on the item to be shipped.
Orders can be delivered to any valid address, although the card holder's address must still be entered for credit card verification purposes. Please to try to ensure someone is able to sign for the package(s) as otherwise they cannot be delivered. If it is more convenient, feel free to use a work address for delivery.
Return policy
We guarantee your satisfaction. All of our products are covered by our 30 day no quibble returns policy, if you return the product in its original packaging unused, and in pristine condition.
Our 30 day no quibble returns policy comes into effect one day after the customer has received the goods.
Please include a note with your name, address, telephone number, receipt, and reason for return. We will process your exchange/refund as soon as we receive it.
Please note we are only able to refund postage for faulty or defective goods.
Contact information
All web orders are processed through our central office. Please direct any enquires to sales@summits.co.uk marked with FAO Bonnie in the subject bar or call us on our local rate phone number 0845 601 0262 or if using a mobile phone call 0141 561 0171.