Skip to main content
Surestep Footwear

Surestep Footwear

75K items sold
770 followers
Contact

All items

Items Per Page
See all

About us

Our mission remains to provide you with the best value work wear on the web.Our business philosophy is simple:Offer robust work-wear that looks cool
Ensure bang for buck
Provide hassle-free buying and returns
We hope you enjoy browsing our product range and please get in touch if we can assist in anyway.
Location: United KingdomMember since: 29 Nov, 2003Seller: surestep

Business details

Business name: DRAGON DIRECT LTDFirst name: CHRISTOPHER DAVIDSurname: NASHAddress: UNIT A2 AVONDALE BUSINESS PARK, NP44 1XE CWMBRAN, United KingdomEmail: enquiries@dragondirect.onlineVAT number: GB 306193519

Feedback ratings

Last 12 months

Positive1,445- positive Feedback in last 12 months
Neutral15- neutral Feedback in last 12 months
Negative14- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (26,258)

e***o (56)- Feedback left by buyer.
Past 6 months
Verified purchase
Good price speedy service. When slight manufacturing fault was discovered my notifying email was answered within two hours. No quibble. Replacement boots arrived two days later. Now that’s what I call excellent customer service. Well done Surestep !
o***. (272)- Feedback left by buyer.
Past year
Verified purchase
I’ve given positive 5 stars to this seller as it was as described and very quickly sent, however when I got the package from the delivery driver, the package was damaged and belt strap was scuffed, i thought he may have tried to put it through the letter box before knocking on the door, so i don’t really know when this actually happened on it’s journey to me, i contacted the seller who promptly issued a refund (excellent service) looks a great quality strap through the rip in packaging too
w***d (986)- Feedback left by buyer.
Past 6 months
Verified purchase
After the initial setback regarding these boots being the wrong size, the seller has Emailed me and said that some boots were indeed the wrong size. Boxes and tongue stickers stated a different size to the actual boot itself. Full postage has been refunded. Must say, many sellers would have ignored the fact. The boots themselves were really lovely. These things happen, all has been resolved. Thank you!
m***k (1851)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent quality of product with fast delivery and easy transaction. Very well priced and exactly as described. Recommend without any hesitation at all.
i***m (915)- Feedback left by buyer.
Past month
Verified purchase
Arrived on time, well packed and as described. Perfect.
l***e (662)- Feedback left by buyer.
Past month
Verified purchase
Nice item as described and delivered quickly. Great customer service will use again. Thank you.
See all Feedback