Business InformationHistory/background
After flogging off some of our unwanted items in the attic, we have decided to try our hands on online retail and eBay happens to be the best platform available today to start with.
Payment policy
PayPal, Personal Cheque, Postal Order, Cash on collection
Delivery information
Please allow up to 7 working days for cheques to clear if paying by cheque. Items will be sent within 1 working day of cleared payment being received. Most items are sent via Royal Mail standard, recorded or special delivery. This is always specified on the sales ad. we always obtain proof of posting and the tracking number when applicable can be made available upon request.
Return policy
If the item is not as described in the listing, then I would be happy to offer a full refund upon return of the item in its origional packaging. Unfortunately postage costs are not included in refunds. Please contact us immediately if you feel an item you purchsed is not as it should be for any other reason, and we would will try and work things out as amicably.
Contact information
ebay@tenhuts.com. Our aim is to respond within 24 hours, normally within the hour.