eBay My World: the_emporium_direct( 42642)

by the_emporium_direct(42642)

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We are a family owned and run business located in the old market town of Maldon, Essex, UK. We have been trading for over two decades and are Maldon's largest independent store. We pride ourselves on giving friendly service the old fashioned way!

Beaded Door Curtains, Art Deco Figurines, Classic Canes Walking Sticks, Christening Gifts, Chopping Boards, Alisons Animals, Laptrays, Miniature Clocks, Naturecraft Animal Ornaments, Mantel Clocks, Wall Clocks, Alarm Clocks, David Mason Design, Garden Gnomes, Pewter Fairy Ornaments, Reproduction Telephones, ROK Strap Dog Leads, Tea Coffee Sugar Canisters, Treasured Trinkets, Watches

English, French, Spanish

1. 99% of items are despatched to you with a tracking number and are sent via Royal Mail Tracked or Parcelforce so you know where your order is at all times. 2. We despatch all orders within two business days (Monday-Friday). We despatch on a first come first serve basis. If you require a guaranteed quicker despatch and delivery time, please choose the express delivery option at time of checkout and payment and please contact us so we can prioritise your purchase. 3. Everything we sell we guarantee. We only sell new items from reputable brands and suppliers. If you have any problems please contact us as we will try and resolve any issue with you. Please see our Payment and Returns page for more information. 4. Once your order has left our warehouse an email will be sent to you from us automatically and this email will contain your delivery tracking number, (if appropriate), and a weblink so you can track the status of delivery online.

The Powell family has been trading in Maldon since 1974 and we are now operating from our large store and garden centre at 85 - 87 High Street in Maldon, a picturesque, riverside town in an attractive corner of rural Essex. A family run business you can trust, The Emporium is Maldon's largest independent High Street retailer selling a wide range of quality items at competitive prices, including furniture, homeware, gifts, pet and garden products. Our customers call us an Aladdin's Cave because of the huge stock of different products which change daily, weekly, monthly and seasonally! Whilst the style of our store is deliberately old-fashioned in line with the appearance of Maldon's traditional High Street, the Powell family maintains a range of the latest products available. Graham and Mary Powell visit all major UK trade shows each year to keep abreast of new product developments and to ensure that we are able to present our customers with a constantly evolving range of goods.

We accept all major payment methods, including: paypal, credit / debit cards over the phone, cheques, postal orders and cash.

We try to hold all stocks in our warehouse so you can rely on rapid shipping of your purchases. We aim to despatch orders within two business days of payment being received but more often than not goods are despatched within one working day!

If you change your mind, or the purchase is not suitable, you may return it to us within 7 days of receipt, providing the item is in a re-saleable condition. Return posting costs will be at your expense. If, by chance, you receive a damaged or faulty item we will replace or refund. You are required to contact us first for further assistance and we may require photo evidence of the damage or fault. If we decide that a damaged or faulty item needs to be returned to us we will provide you with a freepost returns label, (we will advise you of this beforehand). NOTE: If a refund is required then we require you to use the eBay resolution centre to process the return and refund. The 'Return this item' link is displayed on the View Item page and in My eBay ('Won' view).

Please contact us via email: sales@theemporiumdirect.co.uk or telephone: 01621 851988. You may also write to us at: The Emporium Direct, 85-87 High Street, Maldon, Essex, CM9 5EP