All About MeLanguages spoken:
English, Spanish
Business InformationPayment policy
PayPal Preferred.
Cheques, and money orders accepted please send to:
thecatalogueshop,
24 St Marks Square , Hull
HU3 2DQ
Please include item/Listing details with remittance.
Delivery information
We expect under normal circumstances to dispatch same day, all orders with cleared payment received before 2pm.Orders with cleared payment received after 2pm will be dispatched next day.
We always discount postage and packaging charges on multiple purchases, savings can be significant on large, and heavy items, please feel free to enquire.
Return policy
We require notification of your intent to cancel within 14 days of the date of delivery to your address.
Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice.
The Buyer is responsible for return shipping costs and insurance if applicable.
Returns in original packaging to:
thecatalogueshop
24 St Marks Square , Hull
HU3 2DQ
Contact information
The Catalogueshop.
24, St Marks Square , Hull
HU3 2DQ 08454 890188
Graded Products.
Some of the products we offer on eBay are graded; products can be graded by ourselves for a variety of reasons. It may have been purchased and then immediately returned to our main store www.thecatalogueshop.com. The packaging may have suffered slight cosmetic scuffs, have been unpacked and repacked, some products may display slight signs of use, or simply be end of line clearance stock in as new condition.
Whatever the reason we have graded a product for, that product will carry a full warranty at least equal to the manufacturers original, and in some instances will still carry the manufacturers full 12 month warranty. If required for most products we will be able to declare the reason for grading, please feel free to enquire. We endeavour to make all our graded products as welcoming to receive as new products, and as we heavily discount them they offer fantastic value for money, which when coupled with our personal service, and warranty backup makes for a great all round bargain.
Guarantee and Warranty Policy
In the unlikely event of a fault developing within 30 days of purchase, a replacement will be sent or a refund issued on receipt of the returned item and verification of the fault by our technical department.
# Should an item become faulty within the declared warranty period, but after our 30 day replacement/refund scheme, we will, at our discretion, undertake to repair, replace or refund the item on receipt of the returned item and verification of the fault.
# Any return postal costs incurred will be refunded once the fault is confirmed. However if the item is not found to be faulty, or the fault is due to customer misuse, no refund will be issued, and the buyer will be responsible for any fees for return shipping. Any replacement will be subject to stock/model availability.
We require all returns to be in original packaging, and complete with all parts,leads, accessories, and ancillarys included.