These ratings provide more details about this member's performance as a seller. Five stars is the highest rating, and one star is the lowest rating.

More help
 
 
 
 
Skip to main content
Popular products
No suggestions.

eBay My World: thecouturelounge ( 12266Feedback score is 10,000 to 24,999)  About Me Go to member's eBay Shop

thecouturelounge
This seller currently has no items for sale.
Positive Feedback:  99.8%
Feedback score:  12266
[]
Detailed Seller Ratings (last 12 months)help
CriteriaAverage ratingNumber of ratings
Item as described1191
Communication1195
Dispatch time1280
Postage and packaging charges1193
Latest FeedbackPrevious    Pause    Next    See all
 
 
 Positive feedback rating
Great Seller!   28-May-12 21:14
 Positive feedback rating
the shipping was very fast! lovely bag!!   28-May-12 04:48
TheCoutureLounge
Amazing designer items from an elite group of local clientale. All our clients come to us word of mouth and sign legal and binding contracts of authenticity. We represent many different brands such as, but not limited to, Chanel, Prada, Dolce Gabbana, Louis Vuitton, Gucci, Free People, etc.


INTERNATIONAL SHIPPING We love our international customers and will ship anywhere in the world. We offer two shipping options on every invoice.  International shipping can go regular airmail if the total package value is less than $49.99 – It does not provide insurance or tracking.  Priority International is for packages you want fast and/or if the package value is $49.99 or over.  Priority mail is a trackable and insured package.  Priority mail is highly recommended for any package. Shipping occurs within 48 hours after payment is received. We can’t control delivery time, and wish to note that airmail can take up to six weeks in some countries.  Please make sure you are familiar with your customs laws and timing schedule. We will provide any customers with an LC shipping number but note; this is not a delivery guarantee. Without insurance, we can only provide you with a scanned receipt from the postal service, showing your package has been mailed, but cannot obtain any further information on the location of such package. We do not participate in illegal activity and mark all items in the amount that was paid for them.  Any duty and/or customs fees are the sole responsibility of the buyer.  If there is any concern, please check with you customs department before buying merchandise from us.


AUTHENTICITY The Couture Lounge is proud to offer our customers the best gently used always, 100% authentic couture items.  In business for over 7 years, we are considered one of the largest online consignment dealer’s in this area. Our customers all come to us via word of mouth and must be recommended by current good standing customers.  All our items comes from customers that are generally very well known in this area.  Every customer provides us with legal documentation that all items are authentic.  When available, receipts, purchase information, original packaging and authenticity papers are provided to us.  If we ever question an item, we will not pass it along to our buyers. The staff at The Couture Lounge meets on a regular basis to review new blogs, websites and information dealing with high end copies.  Today’s copies can come with dust bags, authenticity cards and price tags that make it very difficult to spot a copy from an authentic item.  Our job is to provide you with the real merchandise and help put an end to the fakes appearing all over the internet and in the Ebay community. A legitimate dealer will never be offended by your questions about authenticity.  Please feel free to question any of our products.  We know our business and should be able to put you at ease! Ask away, we look forward to your questions and hope to make you a long time customer of The Couture Lounge.   


Add to Favourite Shops
Sign up for Shop newsletter

View Shop
These comments are not reflective of users' feedback from transactions on eBay.com.
Learn more about using the guest book.


24-Jun-11 15:50:27
I haven't puchased anything yet BUT I see alot of awesome items that I think I can't live without ;) at GREAT prices too. Would be even better if there were more plus size clothes. Adding you as a favorite seller =)

25-May-11 14:32:46
i'm from the philippines and i bought a pre-owned cole haan zip-around wallet from this seller. the shipping cost he charged me for usps priority mail international small flat rate box was very reasonable--$14. the item arrived in my philippine address one month after it was shipped; it was in great condition, more beautiful than in the pictures. great seller

30-Apr-10 12:53:32
Absolutely fabulous! Really pleased with the item I bought, the seller was friendly and very helpful (and tolerant) with my endless queries about shipping to the UK, and the USPS and Royal Mail did a great job of fast delivery. Will be back (seller now putting head in hands and crying)...

08-Mar-10 22:26:02
Fair seller with great products! I'll stay tuned and visit again. Thanks a lot, Béa


All About Me

What everyone should know about me
With a combined 20 years in retail managment and marketing, it seemed natural to open a consignment business on line to offer the highest quality designer women's, children's and men's clothing and accessories.

Things I sell
Things I buy
Things I collect
Languages spoken:
English


Business Information

History/background
Graduate with a degree in Advertising. 10 years experience opening new retail stores and managing regional malls. An additional 10 years in Commercial Real Estate marketing.

Payment policy
Paypal is accepted. Please contact me for other methods of payment.

Delivery information
Almost all my items are shipped priority mail. To save money they can be shipped first class if under 11 ounces. OVERSEAS SHIPPING: All packages $49.99 and over and/or 3 lbs we will only ship priority trackable. This includes Canadian shipping fees. Packages under 3 lbs and/or under $49.99 can ship airmail but please note these packages can not be tracked and they can take up to 8 weeks for delivery. We list our packages as gifts and used but do not lie on value. Customs departments are getting smart and heavy fines may be issued if we lie. Please contact us before purchase if you have any questions.

Return policy
All items are returnable. You can return any item without explanation. Refunds are through paypal. Shipping is not refunded, unless we made a drastic mistake in our listing. Items are not pre-cleaned and may need cleaning. Our return shipping address is 30974 Westwood, Farmington Hills MI 48331. Shipping method is up to the buyer. We can not be held responsible for lost packages.

Contact information
info@thecouturelounge.com