Business InformationHistory/background
We're The Deep Discount, an industry leader with more than 30 years of consumer electronics experience. We are devoted to being a dynamic, customer-driven company that focuses on enhancing our customers' enjoyment of entertainment and technology. Our values and our belief in trust, honesty, privacy, and integrity are at the very foundation of our company. We are all about serving the needs of people just like you, who with your continued support, have helped us grow. Since our internet presence, established in 2000, our goal has always been to provide you the best internet buying experience for Consumer Electronics. Like many other companies, we come from humble beginnings. We've been challenged significantly from time to time and we've learned, changed, and grown from each of these challenges. Retail is a business that requires constant innovation, new ideas, new ways to delight customers, and new ways to work together.
Payment policy
We accept PayPal, Visa, MasterCard, Discover and American Express. To pay by PayPal you must have CONFIRMED shipping address. We DO NOT accept international payments at this time. State Law requires us to charge sales tax to Illinois residents. Payment and shipping arrangements must be made within 3 days of auction end. Thank you, your business is greatly appreciated. Pay no sales tax (except 6.5% in Illinois). Sorry fellow Illinois residents but our government insists that we charge you 6.5% sales tax.
Delivery information
We ship to the continental US (48 states), Alaska, Hawaii, and Puerto Rico. We Offer Free Standard Shipping (UPS Ground) to the Contiguous (48) United States. Alaska, Hawaii, and Puerto Rico Shipping Rates Apply (rates are displayed in each listing).
Return policy
Everything you buy from TheDeepDiscount is backed by our 30 day Guarantee. If you are not completely satisfied with your purchase, contact us at CustomerService@TheDeepDiscount.com or call us at 1-800-257-3762. We will happily work with you to make sure your shopping experience with us is a 5-star one
Contact information
Friendly, Informed Customer Service by Phone or E-Mail: Prefer to place an order by phone? Have a question about a product or an existing order? You can reach us toll free at 1-800-257-3762 (Monday through Friday from 9AM - 5:30PM EST) or reach us by email by clicking the ask the seller a question link at the bottom of each product page or directly at customerservice@thedeepdiscount.com
Expert advice: Our knowledgeable sales staff and highly trained customer service representatives will help you determine which product best suits your application.
Technical Support: Any problems or questions about a product are answered by a friend for life in the industry who can help you as your needs change. This point of contact is likely to own the same equipment that you’re purchasing and understands it better than anyone.