Business InformationDelivery information
We despatch as soon as we possibly can after we recieve cleared payment which we hope to recieve within 3 working days. International buyers be wary that some country postal systems can be slow and can take up to 2 working weeks to recieve unless special payment is recieved for 24 or 48 hour deliveries. If its gonna be late, we'll tell you - and more importantly - why! If you are in mainland uk, and the item is 100% then its usually next day. We work with City Link for mainland UK despatch - its a fully guaranteed & extensively trackable service.
Our Mission
Welcome... The Golf Retailer Online shop is run by 2 PGA professionals at our huge superstore here in the UK. We pride ourselves on exeptional standards and service and truly believe golfers of ANY age OR ability should have access to the best brand - price - and PGA advice. Our success is based on that we are authorised suppliers, carry a huge range, and most of all we are honest and up front. If somethings wrong we will tell you! So if youre stuck in a bunker give us a shout - we hope you might be pleasantly surprised.... thegolfretailers - head office yedingham road, ebberston, YO13 9PG (tel 07989 692247) VAT reg 675 4455 06
The E-bay Community
We love our job and get great reward out of the happy e mails you guys (and gals) send us. Cheers! We embrace genuine e-bayers and your golf stories We are amazingly helpful and above all FAIR. We will go the extra mile to get what you want however!! We dont appreciate non payers, spam, payment cheats and most of all - aggressive and abusive ebayers who hide behind unpleasant e mails. We employ online lawyers to protect not only ourselves but you too, to make sure we adopt fairplay. We particularly dont like fraud. We work fully with the police - we WILL find you and prosecute. But i guess theres always a few that spoil a good thing. Be good, pleasant and we will look after you... Always!