Business InformationHistory/background
GreatGearStore is a unique company which specializes in offering the largest collection of officially licensed clothing and merchandise inspired by the glamorous world of music and movies.
We are commited to providing top quality products to our customers and will leave no stone unturned in sourcing exciting merchandise from across the globe. So if you want to treat yourself or you're looking for a unique gift to suit every budget then you've come to the right place.
Payment policy
GreatGearStore's preferred method of payment is PayPal.
Delivery information
Our delivery costs are calculated based on the destination plus the weight and size of your purchase. All shipping charges are available to see when viewing the item.
All UK orders are packaged safely and shipped by Royal Mail. Overseas orders are sent by Priority Air Mail. For alternative options please Contact Us.
Here at GrearGearStore we strive to be as environmentally friendly as possible. We use the minimum amount of paper and on some occasions, we will reuse and recycle packaging material. But rest assured, that every single order is carefully packaged and covered by our Satisfaction Guarantee.
Return policy
We are proud of our exceptional level of customer service so, if you are unhappy with your purchase & in accordance with Consumer Protection regulations relating to distance selling, you may cancel your order up to 7 days from the day after you receive your goods. Any returned goods must be received by Great Gear Store Limited in their original and resalable condition [sealed packaging where applicable].
If you receive a damaged, faulty or incorrect item please contact us within 48 hours of the receipt of your goods . After which we will discuss it with you & resolve the problem.
If you invoke your right to cancel an order no charges will be made if the item is yet to be despatched. If it has been despatched or reached the required destination it becomes your responsibility to return the product to us. Shipping costs incurred & originally charged as part of the initial order will not be refunded and the product must be received within 28 days of receipt to qualify for a refund.
Contact information
You can contact us by email: Sales@GreatGearStore.com