25-Jun-08 09:58:07
Although my Roofbars were supplied with some incorrect parts, the problem was sorted out in an exemplary fashion. Correspondence and phone calls were very quickly answered, including by the manufacturer of the item. The correct parts arrived the following day and there was a follow up phone call to make sure the problem was resolved. I think the ability to resolve problems well is the mark of a really good ebayer, and I would use this company againwith total confidence.